Branch Manager

Are you a natural leader who thrives on building high-performing teams and driving operational success? Join Natura as a Branch Manager and take ownership of leading a branch to excellence in service, sales, and culture. At Natura, our purpose is to create environments where people thrive by reconnecting them with nature. As a Branch Manager, you’ll oversee all aspects of branch performance from client satisfaction and revenue growth to team development and holiday installations while fostering a culture where people love to work, and customers love to stay. Our Core Values At Natura, everything we do is rooted in our Core Values: People: Place others’ needs first and treat everyone with respect. Ownership: Take responsibility, do it right, and speak up when needed. Faith: Honor God in all things. Learning: Stay curious, take initiative, and keep growing. Quality: Deliver nothing less than the best. These values guide our culture and the way we serve our clients every day. What You’ll Do Lead the team: Provide leadership and direction to Supervisors, Horticulturists, Installers, and the Revenue Generation Team. Drive results: Ensure the branch meets revenue, margin, and retention goals through strategic planning and strong execution. Deliver exceptional service: Oversee client care, respond to concerns quickly, and ensure service standards are met. Ensure financial health: Manage branch budgets, track KPIs, and maintain strong labor and replacement margins. Grow the business: Partner with sales leadership to drive new business and client expansion. Develop people: Recruit, coach, and mentor employees while fostering a values-driven, growth-oriented culture. What You’ll Bring 3+ years in a management role, with proven leadership and operational experience. Experience in inventory management, tracking, and purchasing. Strong project management, multitasking, and decision-making skills. Excellent communication — written, verbal, and presentation. Ability to lead teams, build relationships, and drive accountability. Proficiency in Microsoft Office Suite; CRM or operations software experience preferred. Physical Requirements Ability to lift up to 60 lbs. Ability to stand for up to 8 hours. Ability to travel in a vehicle up to 75% of the workday. Ability to work in varied environments: office, warehouse, commercial spaces, and outdoors in all weather conditions. Why You’ll Love Working With Us Lead with Impact: Shape the success of your branch while aligning with Natura’s purpose-driven mission. Growth Opportunities: Advance your career through leadership development and continuous learning. Competitive Compensation: Strong salary and benefits package aligned with performance. Culture that Cares: Join a team that values people, ownership, learning, and quality. #J-18808-Ljbffr Natura - Interior Plant Design