Billing & Collections Specialist

About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands‑on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Role Billing & Collections Specialist Reports to Controller FLSA Non‑Exempt Location El Cajon, CA – Hybrid Why This Role Is Important As a Billing and Collections Specialist at Genesee Scientific, you will be an important part of the finance team, responsible for the Collections and Invoicing processes. Your role will involve accounts receivable, identifying overdue accounts, and implementing effective strategies for their collection, ensuring timely and accurate resolution. You will also provide critical support for general bookkeeping and accounting functions, contributing to the overall financial health of the organization. What You Will Do Initiate and manage collections efforts for overdue invoices, contacting customers through phone, email, or other communication methods. Maintain and update customer account records, documenting communication and collection efforts. Resolve billing discrepancies and disputes by working closely with customers and internal teams to find satisfactory resolutions. Oversee and manage invoicing tasks within the eProcurement platform. Manually load key account invoices into the eProcurement system as needed. Review the daily eProcurement invoice status report, troubleshoot issues, and manually upload problematic invoices. Collaborate with customers to facilitate smooth transitions to electronic invoicing. Post various batches in Sage, including Sales Order, Drop Ship, and Sample Order batches, to generate invoices. Provide backup support for Accounts Payable, Accounts Receivable, and cash application processes as needed. Requirements Associate or bachelor’s degree in accounting, finance, or related field preferred or equivalent experience. 3+ years of relevant experience. Experience in eProcurement, invoicing and/or collections preferred. Proficiency in Sage 100 ERP, and eProcurement platforms preferred. Solid mathematical and analytical abilities. Excellent communication and collaboration with cross‑functional teams. Ability to maintain confidentiality and discretion. Desire to work as part of a team, but also able to work independently and solve problems quickly. Proficient in Microsoft Office Suite applications, including Teams preferred. Thrives in a fast‑paced, collaborative environment. Works efficiently within deadlines. Physical Requirements Primarily sedentary work in a climate‑controlled office environment. Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 10 pounds. Benefits Training and professional growth initiatives, including comprehensive onboarding programs for new team members. Financial well‑being with competitive compensation packages and 401(k) retirement savings plans. Health care and well‑being programs including medical, dental, vision, life, short‑ and long‑term disability and employee assistance programs. Paid time off including vacation, sick leave and 12 holidays. Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre‑employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. #J-18808-Ljbffr Genesee Scientific