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Front Desk Clerk Remote

Sdevops

Responsibilities

  • The chance to work 100% from the comfort of your home via a personal computer
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Minimum Requirements

  • High school diploma or equivalent.
  • Excellent communication and organizational skills
  • Exceptional customer service skills and able to interact in a positive and professional way.
  • Customer service background preferred.
  • Strong listener with the ability to empathize and problem-solve.
  • Basic computer proficiency.
  • A passion for fitness and health.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
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Vacancy posted 6 hours ago
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