Dental Treatment Coordinator - Cosmetic Dentistry of Hayward

Job Description

Job Description

Treatment CoordinatorAbout UsAt Cosmetic Dentistry of Hayward, we believe dental care works best when patients feel informed, comfortable, and supported throughout their journey. Our 2-doctor, 5-operatory practice is highly team-oriented, collaborative, and fast-paced. We are passionate about delivering exceptional clinical care and clear, patient-first communication.We are hiring immediately for a dynamic Treatment Coordinator to join our growing team and act as the vital bridge between our clinical expertise and our patients' peace of mind.Position OverviewPosition Title: Treatment CoordinatorEmployment Category: Full-TimeSchedule: Monday – FridayCompensation: $22.00 – $30.00 / hour (Based on experience)Pay Type: HourlyBenefits: Competitive benefits package including health insurance, dental coverage, paid time off (PTO), and holiday pay.Why You'll Love This RoleBe the Bridge: Guide patients through complex treatment paths with clarity, helping them leave with confidence instead of confusion.Make a Measurable Impact: Help patients understand their financial options and secure third-party financing so they can achieve the healthy smiles they deserve.Thrive in a Positive Culture: Work alongside a supportive, structured, and friendly team that prioritizes both clinical precision and a warm workplace environment.Job ResponsibilitiesTreatment Presentation: Present and clearly explain comprehensive dental treatment plans (including implants, bone grafts, bridges, and crowns) with empathy and expertise.Financial Coordination: Assist patients in navigating insurance coverage, coordinate third-party financing options (e.g., CareCredit), and structure manageable payment plans.Insurance Verification: Actively verify dental insurance benefits and confidently break down breakdowns of coverage to patients.Scheduling Optimization: Coordinate and schedule advanced dental procedures to maintain smooth patient flow and meet daily practice production goals.Team Collaboration: Partner closely with our 2 doctors and the clinical team to ensure seamless handoffs, preparation, and patient follow-up care.QualificationsRequired:Experience: 1+ years of experience working as a Treatment Coordinator or Financial Coordinator in a dental office.Insurance Competency: Proven experience with insurance verification and a strong comfort level explaining complex policy limits to patients.Clinical Literacy: Solid familiarity with advanced and cosmetic dental cases (implants, crowns, bridge work, and oral surgery).Interpersonal Skills: Exceptional communication skills with a knack for building trust, calm reassurance, and long-term patient relationships.Organization: Highly detail-oriented and skilled at managing busy schedules without feeling rushed.Preferred:Proficiency with modern dental office management software (e.g., Dentrix, Open Dental, or Eaglesoft).How to ApplyIf you are a motivated dental professional ready to take your career to the next level with a patient-focused team that truly cares, we want to hear from you! Apply today for immediate consideration.