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Senior AI-Driven Customer Success Lead

Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc. is seeking a Senior Customer Success Manager for the United States to lead high-visibility programs that drive adoption, retention, and growth across our customer base. You will manage a focused portfolio, translate insights into scalable processes, and partner with leadership to operationalize strategic initiatives, ensuring data-driven outcomes and measurable impact across teams. #J-18808-Ljbffr Genesys Cloud Services, Inc.

Vacancy posted 2 days ago
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