Purchase Order Clerk - Boynton Beach, FL

Job Description

Job Description

Customer Care & Order Entry Agent (SAP Required)

Boynton Beach, FL (100% Onsite)

Monday - Friday, 8:00 AM - 5:00 PM

Temp-to-Perm Opportunity

Pay: Up to $25/hour (DOE)

About the Role

We are seeking a detail-oriented Customer Care & Order Entry Agent to join our team in Boynton Beach. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting customers, and has recent SAP order entry experience .

In this role, you'll manage the full customer order lifecycle while delivering exceptional service through phone and email communication.

Key Responsibilities

• Process and manage purchase orders in SAP with a high degree of accuracy
• Own the full order lifecycle-from entry through fulfillment and follow-up
• Handle inbound calls (approximately 30% of the day) in a call queue environment
• Respond to customer inquiries via phone and email in a professional, timely manner
• Provide shipment updates, order status, and general product/service information
• Process returns, refunds, and related transactions in the ERP system
• Escalate complex issues and collaborate with internal teams for resolution
• Use CRM tools (Salesforce) to document interactions and maintain visibility
• Support continuous improvement of workflows and processes

Requirements (Must-Have)

• Recent (within the past 2-3 years) experience entering orders into SAP
• 2+ years of customer service or order entry experience
• Ability to manage high-volume data entry with strong attention to detail
• Experience working in a fast-paced, deadline-driven environment

Preferred Qualifications

• Experience with Salesforce or other CRM systems
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong problem-solving and multitasking skills
• Excellent written and verbal communication abilities

What We're Looking For

• Highly organized and detail-oriented
• Strong sense of urgency and accountability
• Ability to prioritize and manage competing demands
• Team player with a customer-first mindset
• Self-motivated and adaptable in a changing environment

Why Apply?

• Competitive hourly pay up to $25/hour DOE
• Opportunity to transition from temporary to permanent employment
• Stable, full-time schedule with no weekends
• Hands-on role with a collaborative and supportive team
• Career growth within customer service and operations

Pay Details: $20.00 to $25.00 per hour

Search managed by: Kimberly Kans

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.