Assistant Manager Trainee

Job Description

Job Description

** IMPORTANT! We will contact you VIA E-MAIL if we wish to schedule an interview . Please check your SPAM folder for a response. If you have not heard back from us in a week, please feel free to follow up. You will not be contacted by phone or by text except under special circumstances.

Uptown Cheapskate is an upscale fashion exchange offering new and recycled fashion. We are hiring for the following positions:

ASSISTANT STORE MANAGER & MANAGER TRAINEES :

We are looking for seasoned resale professionals & buyers who have worked specifically in the secondhand resale clothing industry OR a high-volume retail environment but wish to move into a more sustainable field. Previous experience with another secondhand resale store is strongly preferred but nor required. Experience in a high-volume fashion retail situation is also beneficial.

We seek motivated individuals with a long-term interest in sustainable fashion. For assistant managers, experience and an interest in future opportunities in management, district-management and corporate-level positions down the road is a plus.

AS SECONDHAND RESALE IS A DIFFERENT ANIMAL, PREVIOUS EXPERIENCE IS STRONGLY PREFERRED for candidates. By that, we mean being an employee of a secondhand resale store such as those listed below. Having sold or shopped in one does not qualify.

Examples of resale stores that would provide appropriate past work history:

Uptown Cheapskate
Buffalo Exchange
Plato's Closet
Style Encore
Clothes Mentor
Hut 8
Kid-to-Kid
Once Upon a Child
Local stores with similar business models.

The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of assisting with managing the store may include opening and closing the store, buying product from the public, hiring/scheduling, helping to develop and manage a team focused on the customer, assisting with the oversight of day to day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Also responsible for assisting with inventory quality control and budgeting, including labor cost and operational expenses. This is a hands-on, led by example position.

• Team Development- Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
• Sales and Results Driven
• Develop and execute strategies to drive customer traffic, customer buys and customer sales.
• Adhere to company guidelines keeping COGS (cost of goods) in balance and minimizing the potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

Qualifications

• Strong demonstration of current fashion trends for core customer.
• Strong coaching/leadership, customer service and selling skills with a take-charge mentality.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
• Strong verbal and written skills.
• Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
• Outwardly display a high level of energy without need for motivation

PART-TIME AND FULL TIME AVAILABLE

BUYER:

Buyers work directly with our vendors (the public) to determine what product we take in. if you are upbeat, positive, love fashion, people, and learning and are looking for a career or something full time, we want to meet you! Join a company that offers the community a clothing recycling option and a way to score on current fashion at a great price.

BUYER responsibilities include:

• Participate in sorting, evaluating and buying gently used brand name clothing, accessories and shoes from customers
• Providing excellent customer service through brand and style knowledge
• Participate in visual merchandising of store and overall appearance
• Sales and customer service to shoppers

Required Attributes are:

• Must live, eat and breathe fashion!
• Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus!
• Amazing organizational and multitasking abilities
• Exceptional customer service skills
• Strong communication skills
• Energetic upbeat outlook
• Desire to have a career and grow with the company

MANAGERS are responsible for all KPIs and work directly with the district manager, managers from other stores and the owners with a very detailed and organized set of expectations to meet franchise and owners standards.

We are the most successful and highly-awarded Uptown Cheapskate franchisees in the country and offer opportunities for the right individuals. We will offer competitive wages and benefits along with opportunities for growth. We will help with moving expenses for the right candidates.