Junior Title Examiner/Support

Job Description

Job Description

Description:

Who We Are

At Title Resource Network, we help build vibrant communities, one closing at a time.

Behind every successful real estate transaction is a team committed to accuracy, service, and trust. We take pride in helping buyers, sellers, lenders, attorneys, and real estate professionals move transactions forward smoothly and confidently. We are a collaborative team that values reliability, attention to detail, continuous learning, and people who enjoy supporting complex processes behind the scenes.

About the Role

The Junior Title Examiner/Support assists the title insurance process from order intake through policy delivery, including opening new title orders, conducting courthouse research, reviewing final documents, and preparing files for examiner review. The position also serves as a key point of contact for customers, providing quotes and answering inquiries, while coordinating with lenders, agents, and county offices to ensure accurate and timely file completion. Additional responsibilities include document management, deadline tracking, and general administrative support.

What You'll Do

Order Setup & Production Support

• Open new title orders and enter customer, property, and legal description details into the production system
• Review finals for the SD office
• Print off policies and jackets to be delivered
• Close files that have all the curatives completed
• Assist in preparing, organizing, and appropriately formatting orders to ensure the remainder of the team can efficiently complete the file review process
• Review file checklist to ensure all required items are present for examiner review
• Assist with corrections, updates, and administrative tasks as directed by the Title Manager or Examiner
• Assist with other tasks/projects as needed

Title Research & Documentation

• Responsible for courthouse research and retrieving records from public sources
• Organize and track incoming title search results and supporting documentation
• Review SD network recordings for accuracy, identify any discrepancies, and prepare and submit the required documentation to the appropriate county office
• Scan, label, and file electronic and paper documents accurately
• Maintain deadlines and task tracking within the title software systems

Customer Service & Policy Delivery

• Assist customers by taking orders over the phone, providing title insurance quotes, and responding to customer inquiries
• Deliver owner and lender policies through mail and/or email

Communication & Collaboration

• Communicate with internal departments, lenders, real estate agents, and county offices to request or follow up on documentation
• Respond to requests for additional documentation and support the team's workflow needs
• Collaborate with the Title Manager and Examiner to resolve outstanding file items

Quality & Compliance

• Maintain high standards of accuracy, confidentiality, and professionalism
• Ensure compliance with company procedures and industry best practices
• Contribute to a team environment focused on quality, service, and operational excellence

Requirements:

What You Bring

Required Qualifications

• High school diploma or equivalent required 
• Strong attention to detail and high accuracy in data entry 
• Excellent organizational and multitasking skills 
• Clear written and verbal communication 
• Background check required 
• Reliable transportation if mobile closings are required

Additional preferred qualifications:

• An associate or bachelor's degree in a related field 
• Previous experience in an administrative, real estate, or legal support role 
• Experience in title or escrow support 
• Experience with title production systems (e.g., SoftPro, ResWare) 
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

What Makes Someone Successful in This Role

• You have a strong attention to detail 
• You are excellent at organizing and multitasking 
• You communicate clearly, both written and verbally 
• You work well both independently and in a collaborative team environment 
• You meet deadlines in a fast-paced, detail-driven environment 
• You are dependable and proactive with a customer service mindset

Work Environment & Schedule

• Full-time position
• Monday-Friday schedule
• Primarily office-based work with frequent computer use
• Occasional travel to county offices or courthouses as needed
• Frequent use of computer, phone, and standard office equipment
• Must be able to lift up to 25 pounds at times
• Reliable transportation may be required for courthouse visits

What We Offer

We offer a competitive benefits package, including:

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Disability insurance
• Life insurance
• 401(k) with company match