Church Operations & Ministry Support Manager

Job Description

Job Description

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

The Church Operations & Ministry Support Manager (Internally known as Office Manager) serves as the operational and administrative anchor of GLIDE Memorial Church, project managing and supporting the daily functioning of the church and the ministries that animate its spiritual, artistic, and communal life. This role ensures that church operations run smoothly while providing consistent administrative, clerical, and coordination support to the Church’s ministries, including Music, AV, Congregational Life & Community Engagement (CLCE), Arts and Liturgy, and other church functions. The position is front-facing, systems-oriented, and relational, maintaining a welcoming, organized, and responsive church environment.

Essential Duties and Responsibilities

• Church Operations & Relations : Serve as the primary weekday, front-facing representative of the Church. Coordinate church office operations, workflows, and administrative systems. Act as an operational liaison between ministries, church leadership, and Foundation departments. Support worship services, programs, and special events, including Sunday Celebrations. Coordinate facilities operations, safety compliance, service requests, and vendor coordination. Exercise day-of operational decision-making authority as needed. Maintain confidentiality, institutional knowledge, and continuity of church operations. Ensure a safe, clean, welcoming, and functional church environment.
• Ministry Support & Coordination : Provide administrative and coordination support to Church ministries, including Pastoral, Music, AV, CLCE, Arts and Liturgy. Support ministry leaders with scheduling, calendars, meeting logistics, and communications. Serve as a coordination hub for ministry information flow, documentation, and follow-up. Assist ministries with administrative preparation for services, events, rehearsals, and gatherings. Support ministry operations without assuming programmatic or project ownership.
• Administrative & Clerical Coordination : Provide general administrative and clerical support including filing, data entry, document preparation, and correspondence. Support scheduling, calendaring, meeting preparation, and follow-up, including capturing action items and next steps. Maintain organized digital and physical filing systems, shared resources, and documentation. Assist with invoice processing, purchasing requests, and coordination with Finance. Support membership records, databases, and administrative tracking as assigned.
• Board & Governance Support (Administrative and Operational) : Serve as an administrative and operational liaison between Church leadership and the GMC Board, as directed by Senior Church Leadership. Support governance processes by coordinating logistics, scheduling, materials preparation, and information flow related to board and committee meetings. Assist with the preparation, distribution, and archival of board-related documents, reports, and records, in collaboration with Church leadership. Support follow-up on board-related action items as assigned, without assuming governance authority or decision-making responsibility. Maintain discretion, confidentiality, and accuracy in all board-related communications and documentation. Preserve institutional memory related to governance processes, decisions, and documentation. This role supports governance operations and documentation but does not hold policy-making authority, voting power, or independent representational authority with the Board.

Minimum Qualifications

• 5+ years nonprofit, church operations, or administrative leadership experience preferred.
• Experience as a project manager that has supported multiple departments or ministries strongly preferred.
• Faith-Based Organizing, Church, or House of Worship Experience.
• Strong operational, organizational, and administrative skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong relational intelligence and public-facing presence.
• High attention to detail, follow-through, and discretion.
• Demonstrated cultural humility and collaborative work style.
• Outstanding verbal and written communication skills required.
• Proficiency using technology such as Microsoft Office Suite and Zoom and/or Teams.
• Commitment to the mission, values, and philosophy of GLIDE.
• Bachelor’s degree or equivalent combination of education and experience 

Physical Requirements

• Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.  
• Ability to work on a computer and see details of objects at close range. 
• Ability to use standard office equipment and lift up to 25 pounds.
• Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).  
• Finger dexterity and the ability to use all standard office equipment.  
• Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).  

This is a full-time (40 hour/week), Exempt position.

Work Environment

GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.