Remote AI Support & Operations Lead
Hercules
San Francisco, CA
- Remote job
Hercules, an AI app builder in San Francisco, seeks a technical support and operations lead to own the support experience end to end. You will build AI automations to scale ticket handling and drive insights from customer feedback across the company. You will manage the support team, maintain knowledge bases, and collaborate with engineers to resolve complex tier-3 issues. The role requires excellent communication and weekend availability, with in-office preference in SF. #J-18808-Ljbffr Hercules
Vacancy posted 2 days ago
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