AI-Driven Support & Operations Team Lead
$95k - $115kInstrumentl
Instrumentl is seeking a Customer Support & Operations Team Lead to enhance our support experience for nonprofits. In this hands-on player-coach role, you'll lead a team while managing customer inquiries directly. Your responsibilities include improving ticket response times, leveraging AI for better efficiency, and collaborating cross-functionally. We offer a competitive salary of $95,000 – $115,000 and benefits like health insurance, generous PTO, and a chance to work with mission-driven organizations. Ready to make a real impact? #J-18808-Ljbffr Instrumentl
- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...SuggestedRemote work
$300k - $350k
Radware is seeking a VP of Global Revenue Operations to unify Sales, Marketing, and Customer Success under a strategic, data-driven operational strategy. This position will play a crucial role in driving predictable ARR growth and optimizing deal structures. The ideal candidate...Suggested- Distributed Spectrum is looking for a Mission Operations Lead to deploy and operate AI-driven RF sensors in various environments. The ideal candidate has over 8 years of experience in SIGINT or electronic warfare, holds a TS/SCI clearance, and is comfortable briefing senior...SuggestedFlexible hours
- Lev seeks an AI-fluent Finance & Operations Manager to oversee budgeting, performance tracking, and vendor management in NYC. Responsibilities... ...forecasts, managing external bookkeepers, and leading AI-driven operational efficiency initiatives. The ideal candidate...Suggested
- Hover seeks a Senior Customer Experience Operations Manager to steer a ~50-person BPO across... ...site leadership, and guide the shift to AI-first triage in chat and email while maintaining... ...content stays accurate as Hover expands with AI-driven workflows. #J-18808-Ljbffr HOVERSuggestedShift work
- LeadVenture is seeking a Senior Manager, Growth Operations & AI to build and optimize AI-enabled... ...designing workflows, automations, and data-driven processes that accelerate campaigns... ...Systems, ensuring clean data flows, scalable lead routing, and measurable #J-18808-Ljbffr...
- ...redefining how technical support is delivered by leveraging agentic AI and automation to drastically... ...-architecting the support operating model, building data-driven knowledge and telemetry,... ...across the lifecycle. You will lead a small, skilled team to scale support while...
- ...looking for a Strategic Project Lead based in New York City. In this role, you will oversee a team of lawyers and drive... ...With 3-5 years of experience in operations or strategy consulting, you will... ...manage partnerships, and lead data-driven experiments. This position...Work at office
- Savvy Wealth in New York City is seeking a Senior Manager, Marketing Operations to lead the Client Marketing team. You’ll run core operations, turning bespoke services into repeatable, AI‑driven systems that scale advisor marketing as Savvy grows. You will own the operating...
- Harris Allied seeks a Head of Operational Excellence & AI Systems to lead scalable operational systems for a rapidly growing platform organization. The... ...setting. You will work with senior leadership to drive data-driven management, continuous improvement, and cross-location...Full time
- ...talent leader to own the talent function and build a world-class team. This role combines recruiting, HR operations, onboarding, compliance, and culture initiatives, with an emphasis on leveraging internal AI systems to streamline processes. The position requires strong...Work at office
- ...York seeks a dynamic Managing Director to lead Treasury & Liquidity Operations, overseeing Cash Management and Bank Network... ...drives a unified Target Operating Model, embeds AI to improve efficiency and resilience, leads global teams, and partners with technology and risk to...
- ...customer pricing across the Americas and supports email management, pricing setups,... ...education. This role emphasizes operational excellence, automation, and AI-assisted processes to scale the... ...while collaborating with multiple teams in a dynamic #J-18808-Ljbffr 3M HEALTHCARE
- Assured is looking for a Strategy & Operations Lead to join their New York City team. The role involves building systems that incorporate data, process, and AI, focusing on analytical work, automation implementations, and operational strategy. This challenging position...Work at office
- ...Digital Space LLC is seeking a Product Operations Lead to elevate R&D operations, owning roadmaps... ..., KPIs, and processes, with a focus on AI-enabled product development. You will guide... ...across engineering, product, and design teams. The role emphasizes leading...
- Emerge Career in New York, NY is seeking an Operations Manager dedicated to coaching students... ...success. This role involves directly supporting individuals through their job search process... ..., analyze metrics, and build innovative AI workflows to enhance operational...
- Menlo Ventures is looking for a Senior Operations role at Manifest, an AI-native company transforming legal services. This position involves building operating systems, defining metrics, and identifying risks to ensure quality and speed in legal production. Ideal candidates...
- Best Buy is seeking a Senior Director of Media Transformation & Operations to lead the evolution of the company’s media investment across... ...focuses on modernizing media operations, driving efficiency through AI/automation and enabling scalable growth across Best Buy Ads, marketplace...Work at officeMonday to Thursday
- Berkley Luxury Group in Parsippany, NJ is seeking a Manager of Operations and Efficiency to lead and optimize the operations team supporting underwriting and claims. You will drive workflow improvements, implement AI-enabled solutions, and align functions with business and...
- ...seeking a Senior Marketing Manager, Content Operations to build a scalable global content... ...enabling quality and speed, with a focus on AI-enabled processes across a global organization... ..., collaboration with multiple marketing teams, and responsibility for governance,...
- A healthcare technology company is seeking an Operational Leader who will own complex workflows and optimize operations... ...skills. You will collaborate with engineers and teams, solve ambiguous challenges, and lead initiatives to enhance patient care efficiency. The ideal...
- United States Digital Space LLC in the United States is seeking a Manager of Campaign Operations to lead a global team responsible for end-to-end campaign execution across channels. You will design scalable processes, partner with marketing, sales and product marketing...
- Annaly Capital Management, Inc. is seeking a Legal Operations Specialist to serve as the operational backbone of the Legal & Compliance Department... ...of the role is championing the adoption and effective use of AI and other emerging technologies within the legal function,...
- ...an experienced internal communications and governance lead to design and manage cross-functional intake processes... ...requests are submitted, evaluated, and escalated, with AI-enabled formats to reach clinical teams at scale. You will partner with senior leadership to roll...
- Assured Health, located in New York City, is seeking a Strategy & Operations Lead to develop reporting infrastructure and drive automation initiatives. This role involves hands-on work with data and AI, to transform operational processes and improve efficiency. Candidates...
- Beast Industries in New York seeks a Talent Coordinator - AI Enablement to rebuild and accelerate recruiting through AI, automation... ...the VP, Talent and Technology, you’ll own the coordination and operational backbone of recruiting while pushing the boundaries of what’s...
- Tensec is seeking a Director of Operations to build and scale the treasury backend, AI-assisted compliance, and cross-border platforms across the US, Brazil, and Mexico. You will own the operational machine, not just reporting, and serve as the go-to for day-to-day operations...
- Santriya Technologies is seeking a Revenue Operations Manager to enhance and streamline the company's sales, marketing, and customer success... .... This role emphasizes the importance of data analytics and AI tools for boosting operational efficiency. The ideal candidate is...
- Watershed is looking for a strategic operator focused on Customer Success to drive operational excellence. The ideal candidate should have... ...in customer-side operations within high-growth B2B SaaS or AI companies. You'll design scalable customer operating models and...Work at office
$150k - $180k
Vibe.co, based in New York, NY, is hiring for a GTM Operations role. This position involves mapping revenue funnel issues, building AI-first operational tools, and embedding with Sales and Customer Success teams. Candidates should have 5-7 years in operations or program...
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