AI-Driven Support & Operations Team Lead
$95k - $115kInstrumentl
Instrumentl is seeking a Customer Support & Operations Team Lead to enhance our support experience for nonprofits. In this hands-on player-coach role, you'll lead a team while managing customer inquiries directly. Your responsibilities include improving ticket response times, leveraging AI for better efficiency, and collaborating cross-functionally. We offer a competitive salary of $95,000 – $115,000 and benefits like health insurance, generous PTO, and a chance to work with mission-driven organizations. Ready to make a real impact? #J-18808-Ljbffr Instrumentl
- Applied Labs, Inc. is seeking an AI Support Operations Manager to enhance customer support through AI solutions. You will lead the design and optimization of AI-powered workflows across various platforms, directly impacting customer satisfaction and efficiency. The successful...Suggested
- ...seeking a Global Manager, IT Support Services to lead their worldwide employee... ...multiple regional Tech Support teams. Ideal candidates will have... ..., and familiarity with AI-driven support models. Responsibilities include enhancing operational excellence, team development...SuggestedWorldwide
- Lev seeks an AI-fluent Finance & Operations Manager to oversee budgeting, performance tracking, and vendor management in NYC. Responsibilities... ...forecasts, managing external bookkeepers, and leading AI-driven operational efficiency initiatives. The ideal candidate...Suggested
- A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...SuggestedRemote job
- Distributed Spectrum is looking for a Mission Operations Lead to deploy and operate AI-driven RF sensors in various environments. The ideal candidate has over 8 years of experience in SIGINT or electronic warfare, holds a TS/SCI clearance, and is comfortable briefing senior...SuggestedFlexible hours
- Experian is looking for a Business Operations Transformation & AI Principal to drive automation strategies and enhance operational efficiency... ...automation roadmap and collaborating with various teams to implement AI-driven solutions. The ideal candidate will possess a...Remote jobFlexible hours
- ...looking for a Strategic Project Lead based in New York City. In this role, you will oversee a team of lawyers and drive... ...With 3-5 years of experience in operations or strategy consulting, you will... ...manage partnerships, and lead data-driven experiments. This position...Work at office
- A healthcare technology company is seeking an Operational Leader who will own complex workflows and optimize operations... ...skills. You will collaborate with engineers and teams, solve ambiguous challenges, and lead initiatives to enhance patient care efficiency. The ideal...
- PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing...
- Santriya Technologies is seeking a Revenue Operations Manager to enhance and streamline the company's sales, marketing, and customer success... .... This role emphasizes the importance of data analytics and AI tools for boosting operational efficiency. The ideal candidate is...
$175k - $250k
...strong business strategy candidate for the Corporate Credit COO team in New York. In this pivotal role, you will collaborate with senior portfolio managers and business leadership to enhance operational excellence across Apollo's credit investment platform. You'll independently...- Assured Health, located in New York City, is seeking a Strategy & Operations Lead to develop reporting infrastructure and drive automation initiatives. This role involves hands-on work with data and AI, to transform operational processes and improve efficiency. Candidates...
- Generator Health is looking for a remote Operations Team Lead to drive the performance of a team of Operations Specialists. In this full-time... ...healthcare operations. The successful candidate will be analytics-driven and ready to lead a mission-focused team dedicated to...Remote jobFull time
- Assured Health Inc. seeks a Strategy & Operations Lead to join on-site in New York City. You’ll bridge data, processes, and AI to build scalable systems for provider operations and credentialing workflows. This is a hands-on role, not a coordinator position, requiring comfort...
$150k - $180k
Vibe.co, based in New York, NY, is hiring for a GTM Operations role. This position involves mapping revenue funnel issues, building AI-first operational tools, and embedding with Sales and Customer Success teams. Candidates should have 5-7 years in operations or program...- Watershed is looking for a strategic operator focused on Customer Success to drive operational excellence. The ideal candidate should have... ...in customer-side operations within high-growth B2B SaaS or AI companies. You'll design scalable customer operating models and...Work at office
- Voiceflow is seeking an Operations Lead in New York City to enhance internal operations and campaign activations. You will collaborate closely... ...thrive in fast-paced environments and have a knack for using AI tools. Join us to help shape the next phase of Voiceflow's...
- Capital Group is looking for a Global Travel Operations Specialist to enhance its travel program. This role requires overseeing the corporate travel program, managing vendor relationships, and analyzing travel data to improve the service. With a focus on collaboration...Flexible hours
- Assured is looking for a Strategy & Operations Lead to join their New York City team. The role involves building systems that incorporate data, process, and AI, focusing on analytical work, automation implementations, and operational strategy. This challenging position...Work at office
- ...prowess, and strong communication skills. Enjoy autonomy with significant accountability and the opportunity to shape playbooks for our AI-native Voice of Customer platform. Join us as we build efficient systems and enhance workflows in private equity. #J-18808-Ljbffr...
- A leading AI financial services firm in New York is looking for a Client Strategy & Ops Manager. The role involves managing strategic client relationships, driving AI adoption, and ensuring operational excellence. Candidates should have 5-8 years of experience in asset...
- Emerge Career in New York, NY is seeking an Operations Manager dedicated to coaching students... ...success. This role involves directly supporting individuals through their job search process... ..., analyze metrics, and build innovative AI workflows to enhance operational...
- Menlo Ventures is looking for a Senior Operations role at Manifest, an AI-native company transforming legal services. This position involves building operating systems, defining metrics, and identifying risks to ensure quality and speed in legal production. Ideal candidates...
- Kaseya Limited is looking for a Senior Manager of SOC Operations to oversee global security monitoring across multiple locations from... ...SOC in high-volume environments. Successful candidates will lead a team of analysts, drive process improvements, automate workflows,...Remote job
- Profex Tech is seeking a skilled Operations Manager to oversee vendor management and drive operational efficiency. This remote role requires... ...managing vendor operations, building workflows, and utilizing AI tools to enhance productivity. The ideal candidate will possess...Remote job
- Lovable is looking for a part-time creator operations expert to help scale their program in... ...Responsibilities include building backend operations, supporting admin tasks, managing community... ...'re enthusiastic and skilled in using AI to streamline processes, apply now! #J-1...Part time
$66.3k
...This role involves managing logistics, data, and procurement operations to support their growing network of charter schools. The ideal candidate will be tech-forward, demonstrating experience with AI-driven solutions and possessing exceptional communication skills. The...- ...seeking a Senior Associate for Revenue Operations to enhance revenue growth and... ...partner cross-functionally and utilize data-driven insights to optimize sales processes and... ...reporting frameworks and collaborating with teams to implement AI solutions for improved productivity...
- Fun is seeking a Customer Support Lead to establish its end-user support function. This role directly impacts client trust and retention through high-quality customer support in the fintech space. The ideal candidate will possess at least 7 years of experience in customer...
$115k - $130k
Success Academy Charter Schools is hiring a Senior Specialist, Finance Operations in New York. This strategic role focuses on managing and modernizing financial obligations while leveraging AI innovations. You will oversee vendor invoicing, cash management, and ensure compliance...
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