Medical Assistant/Front Desk Receptionist

Job Description

Job Description

Medical Assistant / Front Desk Receptionist
Part-Time (24 Hours/Week) | $17.50-$18.50/hour
Schedule: Every Monday and Every Other Friday (subject to change)
Location: Crown Point, IN 46307 (Travel to Valparaiso office every Monday & every other Friday)

Looking for a rewarding healthcare career where you can make a difference every day?
Join Advanced Pain and Anesthesia Consultants (APAC), a Joint Commission-accredited leader in multidisciplinary pain management, where you'll combine front office responsibilities with hands-on patient care in a collaborative outpatient practice. If you enjoy variety in your workday and want to be part of a team dedicated to improving patients' quality of life, we'd love to meet you.

Why You'll Love Working Here

• Collaborative, patient-centered team environment
• Modern outpatient healthcare setting
• Opportunity to expand your clinical and administrative skills
• Stable, accredited healthcare organization
• Comprehensive benefits package for eligible employees
• Meaningful work that directly impacts patient care

About Advanced Pain and Anesthesia Consultants (APAC)
Advanced Pain and Anesthesia Consultants (APAC) is a Joint Commission-accredited practice specializing in comprehensive pain management. Our multidisciplinary team combines innovative interventional procedures, physical therapy, and psychological support to help patients regain mobility and improve their quality of life. We are committed to delivering compassionate, high-quality care in a professional and supportive environment.

What You'll Do
As a Medical Assistant / Front Desk Receptionist, you'll play an important role in delivering an exceptional patient experience by supporting both front office operations and clinical care.

• Welcome patients by checking them in and out, registering new patients, and collecting co-pays and deposits. 
• Answer phones, schedule appointments, and gather required patient information. 
• Prepare patient paperwork, insurance documentation, and required consent forms. 
• Maintain accurate electronic medical records using EMR systems while protecting patient confidentiality. 
• Obtain and document patient medical histories, vital signs, and clinical information. 
• Prepare exam and treatment rooms, clean instruments, stock supplies, and monitor inventory. 
• Assist physicians with procedures, patient care, medication administration (under physician supervision), and patient transfers. 
• Provide compassionate support to patients and their families throughout their visit. 
• Follow HIPAA, OSHA, and facility policies while completing required compliance training. 

Qualifications
Required

• High School Diploma or GED. 
• At least one year of administrative experience. 
• At least one year of experience in a healthcare setting. 
• Minimum one year of hands-on experience using an Electronic Medical Record (EMR) system. 

Preferred

• Medical Assistant Certification. 

Skills for Success

• Provides outstanding customer service with professionalism and compassion. 
• Communicates clearly with patients, providers, and team members. 
• Maintains accurate documentation and strong attention to detail. 
• Effectively balances clinical and administrative responsibilities. 
• Works independently while contributing to a collaborative team. 
• Demonstrates professionalism, organization, and a commitment to patient confidentiality. 
• Is comfortable using Microsoft Office and EMR systems. 
• Has knowledge of medical terminology and medical office procedures. 

Benefits
Health & Wellness

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Health Management Tools 

Financial Security

• 401(k) Retirement Plan
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance 

Work-Life Balance

• Paid Time Off (PTO)
• Sick Time
• Company-Paid Holidays 

Additional Perks

• DailyPay
• Bonusly Employee Recognition Program
• Employee Discount Program
• Travel Emergency Assistance 

Join Our Team
If you're looking for an opportunity to build your healthcare career while working alongside a compassionate, collaborative team dedicated to exceptional patient care, we'd love to hear from you.

 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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