Receptionist

Receptionist Job Category: Patient Services Full-Time On-site Merrillville, IN 46410, USA Description Receptionist We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of 30,000 patients daily. We are on a mission to remove all barriers to recovery and transform individual, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. The Receptionist role is responsible for creating a positive patient centric experience by providing excellent customer service to patients. The role performs all reception, secretarial/clerical aspects of the program including cash collection, and assisting with ordering of supplies. As a receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents. Requirements Minimum high school diploma Associate degree preferred 1-3 years' experience in office setting; experience in medical field a plus Must have exceptional customer service skills Must have exceptional computer skills Responsibilities Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries. Responsible for cash collection and daily balancing. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc. Responsible for daily phone coverage functions. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable/Accounts payable/deposits. Maintain safe and clean reception area by complying with procedures, rules and regulations. Benefits 18 days PTO (Paid Time Off) + 8 paid Holidays 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. Join our mission.