Food & Beverage Manager

Description We are hiring a Food & Beverage Manager. We are in search of a dynamic leader with expertise in Food & Beverage. This role will oversee all F&B efforts executed in the hotel including our Banquet Events. Responsibilities Achieve marketing, sales, profitability, and quality service goals for the bar/restaurant & Banquets by executing marketing strategies, providing quality service to the customers and employing leadership and managerial skills effectively. Develop short term and long‑term financial and operational plans for the restaurant, which support the overall objectives of Concord Hospitality; oversee all food and beverage operations at the hotel including banquets and street corner bar. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Assist Sales team with menu creation. Implement and maintain sales/marketing programs. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant. Implement and maintain effective two‑way communication systems which reach all employees. Develop new programs that increase customer satisfaction and operational excellence. Manage compliance with established company policies and procedures, along with local, state, and federal laws and regulations. Perform other related duties as required. Suggest and implement revenue‑generating programs that provide maximum price value to the guest. Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations. Ensure staff demonstrates technical skills; conduct technical training on a regular basis. Update staff on menu highlights regularly. Monitor presentation of food product and review areas of concern with the Sous Chefs and Line Cooks. Ensure that the restaurant is clean and ready for customers at all times. Monitor service and teamwork on a regular basis and counsel associates on both aspects. Ensure that staff is utilizing upselling techniques while providing customer service. Accommodate group bookings by adhering to proper banquet techniques. Utilize leadership skills and motivation techniques to maximize associate productivity and satisfaction of direct reports. Conduct effective employee meetings and counseling sessions. Participate in weekly staff meetings. Interview, hire, orient, and train qualified applicants. Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance. Make business decisions based on production reports, similar facts, own experience, and personal opinion. Ensure a safe and sanitary work environment for all associates and guests. Maintain and enforce all SOP and service standards. Completely direct the operational efforts and strategies of all restaurant outlets. Provide an effective discipline orientation for new supervisors using reference manuals. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with the company handbook. Ensure forecast information is evaluated and utilized to make sound business decisions. Oversee the development and execution of the marketing plan in each outlet. Continually develop innovative programs and incentives to maintain our competitive edge. Qualifications Three years progressive leadership in beverage and food operations. Behaviors Team Player : Works well as a member of a group. (Required) Enthusiastic : Shows intense and eager enjoyment and interest. (Required) Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well. (Required) Motivations Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business. (Required) Financial : Inspired to perform well by monetary reimbursement. (Required) Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals. (Required) Ability to Make an Impact : Inspired to perform well by ability to contribute to the success of a project or the organization. (Required) Self‑Starter : Inspired to perform without outside help. (Required) Experience 3 years: Three years progressive leadership in beverage and food operations. Pay Range $52,655 - $65,819 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Concord Hospitality #J-18808-Ljbffr