Assistant Manager

Overview Opening for Assistant Manager at one of our properties in Skagit County area (Heritage Place) to work full-time. This position requires knowledge in sales, lease signing, paperwork organization, light duty maintenance and light office cleaning. The person hired will work closely with the residents on a daily basis and must be customer service oriented. Responsibilities Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations. Compose and prepare routine correspondence, rental notices, and other letters and memorandums. Assist the property manager with resident relations and problem resolution. Enforce all terms of the lease agreement including serving notices and performing eviction actions Observe and follow all Fair Housing, Equal Opportunity Employment, and Landlord Tenant laws Manage accounts receivable and delinquencies Create and audit resident files, ledgers, and all other applicable paperwork Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll. Accurately and timely complete daily, weekly, and monthly financial and leasing reports. Collect delinquent account balances from previous residents. Lease apartments as needed. Responsible for shopping competitive properties. Processes move-ins, move-outs, and lease renewals. Audit all new and current lease agreements and resident files for accuracy. Assume responsibility for the operations of the property in the absence of the property manager. Qualifications One+ years working in customer service and or leasing/assistant property management Positive, innovative approach to problem solving Basic level knowledge with On-site plus Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. Ability to relay technical concerns with adequate detail, quickly and accurately. Capabilities to read, write, comprehend, and converse in English. Excellent customer service and interpersonal skills with the ability to relate to others. Strong organizational and time-management skills. High school or equivalent (Preferred) This position requires someone who is dependable, detail-oriented, compassionate, demonstrates excellent interpersonal skills, and has strong customer service background. Compensation starting: $23 DOE. 401(k) Health insurance Paid time off Vision insurance Schedule 8 hour shift Location Burlington, WA 98233: Reliably commute or planning to relocate before starting work (Required) #J-18808-Ljbffr