Desktop Support Analyst
Avance Consulting
Team Lead at Avance Consulting & Wisestep Champ Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in person as needed daily. Requests will vary from hardware and software to corporate infrastructure related issues requiring on‑site analysis & resolutions. You’ll provide outstanding customers service while managing engagement between end users, operational leadership, and IT teammates. Required Skills/Experience Experience collaborating with various teams in a service‑oriented customer‑success environment Experience troubleshooting issues, researching solutions, and problem‑solving efficiency Ability to learn & adapt quickly to new technologies and business requirements Ability to solve complex incidents by applying well‑known documented solutions and processes, while maintaining task ownership to completion with minimal direct supervision Ability to communicate with different audiences, regardless of technical understanding, across multiple channels including face to face, instant messaging, emails, and video conferencing Ability to leverage attentive listening to understand and empathize with customer needs Experience suandropporting various OS in an enterprise environment including: MacOS (primary) Windows 10 (secondary) iOS Android Experience supporting various hardware in an enterprise environment including: Apple Laptop (primary) Dell / HP Laptop (secondary) Apple and HP desktops Corporate‑owned mobile devices (IOS/Android) Standard peripherals Experience supporting and troubleshooting corporate networks and remote user environments Experience supporting and troubleshooting L1 Active Directory related issues Experience on endpoint security tools L1 (Anti‑virus / Firewall / Two‑factor authentication) Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed Adherence to security policies and corporate best practices Ensuring support content is accurate and up to date (Knowledge base maintenance) Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Avance Consulting
- ...San Francisco seeks a Mid-Senior level Team Lead as a Tech Bar Analyst. This full-time role involves assessing, troubleshooting, and... ...experience in a service-oriented environment and be adept at supporting an array of operating systems and corporate hardware. The position...SuggestedFull time
$29 - $32 per hour
...limited to: Respond to user inquiries and provide technical support via phone, email, or in-person. Assist users in resolving... ...skills. ~ Familiarity with help desk software and remote desktop tools. ~ Relevant certifications (e.g., CompTIA A+, Microsoft...SuggestedHourly payLocal areaRemote workFlexible hoursH Mart
San Francisco, CA3 days ago- ...organization dedicated to providing exceptional IT solutions and support. This is a great opportunity to grow your IT career and make a... ...certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician are a plus.A degree in Computer Science, Information...SuggestedRemote workFlexible hours
New Day Executive Search
San Francisco, CA19 hours ago - ...hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing desktop support including network connectivity and protocols, VPN,...SuggestedContract workWork at officeRemote work
- ...contracts, assets, and ticketing into a single operating model across desktop and data center environments, while MonitorIT™ adds AI‑enabled... ...monitoring. A SOC 2–certified organization with 24/7 global support, CloudCover enables partners to deliver white‑labeled,...SuggestedWork at officeMonday to Friday
CloudCover
San Francisco, CA19 hours ago $70k - $85k
...Tier 1 Support Technician San Francisco, CA | Full Time, Onsite | $70K-$85K | Nonprofit / Education If you’re an IT professional... ...students in a dynamic environment. This role focuses on desktop support, user administration, Microsoft 365, Google Workspace,...Full timeMonday to FridayCreative Financial Staffing
San Francisco, CA4 days ago$24 - $28 per hour
...Responsibilities include but are not limited to providing Desktop, Software and Network Support services remotely and on‑site. The role requires strong... ...customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh and other...Hourly payFull timeWork experience placementRemote workShift work$25 per hour
...Description Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important client for a short... ...from home required. ~2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support required. ~ Prior...Work experience placementRemote workWork from homeCTG
San Francisco, CA29 days ago- Lifelong Medical Care is seeking a Full-Time Desktop Support Analyst at LifeLong Herrick in Berkeley, CA. This role requires a minimum of 3 years in desktop support and involves providing customer service, managing technical support tickets, and troubleshooting network...Remote jobFull time
- ...ServicesSelling Points Enhance your IT career with hands-on technical support experience. Collaborate with a dynamic team in a fast-paced... ...support.Job DescriptionDesktop Support Engineer OverviewThe Desktop Support Engineer provides technical support to ensure seamless...Work at officeImmediate startRemote work
Green Key Resources
San Francisco, CA3 days ago $69k - $73.4k
...Desktop Support Engineer BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both...Work at officeLocal areaBAL
San Francisco, CA4 days ago- ...priority, we customize our solutions and services to align with the unique needs of each client.Job DescriptionPosition: - Rave Medidata Support AnalystLocation: - San Francisco, CAJoining Mode: - Full TimeJob Description:-v Perform root cause analysis: - Identify the...Immediate start
EROS Technologies
San Francisco, CA3 days ago $105k - $115k
...IT Support Specialist A globally recognized legal organization with a strong international footprint and highly sophisticated, data... ...security, and IT operations teams to maintain and enhance enterprise desktop environments in a fast-paced, global setting. IT Support...Full timeStrategic Employment
San Francisco, CA2 days ago$100k - $120k
...IT Support Specialist III Amperesand is looking for an IT Support Specialist III to join our IT team in at our bay area locations.... ..., and walk-up requests Provide onsite technical support for desktops, laptops, printers, mobile devices, and peripherals Troubleshoot...Permanent employmentTemporary workWork at officeLocal areaAmpersand
San Francisco, CA3 days ago$72k - $75k
...IT Support Specialist 100% Remote | Direct Hire We are partnering with a highly regarded professional services organization... ...Looking For ~2+ years of hands-on IT support, service desk, desktop support, or technical support experience . ~ Experience providing...Local areaRemote workWork from homeLHH Recruitment Solutions
San Francisco, CA1 day ago$28.13 - $37.5 per hour
...Support Analyst OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams downit should accelerate what's possible. This led us to develop the first technology platform for responsible...Work experience placementWork at officeWorldwideFlexible hoursShift workWeekend workAfternoon shift3 days per week1 day per weekOneTrust
San Francisco, CA5 days ago- ...YC founders Build a massive, fast-growing business with billions in revenue About the Role We're looking for an IT Support Analyst to help deliver an exceptional technology experience for our employees. You'll support a distributed workforce by resolving technical...Full timeWork at officeRemote workFlexible hours
Handshake
San Francisco, CA1 day ago - ...Information Technology group at Form Energy collaborates closely and supports end users across the U.S. in four locations and with a... ...workforce of onsite, hybrid, and remote employees. As a Senior Desktop Support specialist within the Service and Support team, you will...Full timeWork experience placementWork at officeLocal areaRemote workRelocation package
Form Energy, Inc.
Berkeley, CA4 days ago $45k - $53k
...Deployment, Technical Service, Customer Experience, and Production Support teams. About the Role: Reporting to the Sr. Manager,... ...-knit, and there's a clearly defined path to Technical Support Analyst II and beyond for someone who's coachable and consistent. It's...Hourly payPermanent employmentLocal areaFlexible hoursRotating shiftInvoca
San Francisco, CA1 day ago- ...heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester... ...and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role...Remote workFlexible hours
Logoslabs
San Francisco, CA1 day ago - ...contracts, assets, and ticketing into a single operating model across desktop and data center environments, while MonitorIT™ adds AI‑enabled... ...monitoring. A SOC 2–certified organization with 24/7 global support, CloudCover enables partners to deliver white‑labeled,...Remote workMonday to FridayNight shiftWeekend work
CloudCover
South San Francisco, CA19 hours ago $77 - $87 per hour
DescriptionA client with Kforce is seeking an Support Operations Analyst III to join their team in San Francisco, CA.ProposalWe are seeking an Analytics Engineer for a . This individual will maintain and enhance foundational data pipelines that power self-service analytics...Temporary workSeasonal workKForce
San Francisco, CA5 days ago- ...Job Description Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end...Work experience placementWork at officeLocal areaRemote work
Forhyre
San Francisco, CA10 days ago $34.25 - $50 per hour
...future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Support Analyst to join the GCS (Global Customer Support) team. In this role, you will provide ongoing technical support, troubleshooting and...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per weekOneTrust
San Francisco, CA23 days ago- OneTrust is seeking a Support Analyst to join the Global Customer Support team. You will provide ongoing technical support, troubleshooting, and pragmatic solutions to customers. You will learn the OneTrust platform, work with product teams to resolve issues, and develop...Shift workWeekend work
- FORM is seeking a Customer Support Analyst/Representative to join our team in Krakow. You will respond to customer inquiries, troubleshoot issues, and document defects while collaborating with Product and Sales teams. Fluent English and intermediate Polish are required,...Remote job
$34.25 - $50 per hour
...shaping the future where trusted data becomes a transformative force for business and society. The Challenge We’relooking for aSenior Support Analystto jointhe GCS (Global Customer Support)team. In this role, you willprovide ongoingtechnicalsupport,...For contractorsWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$68k - $95.75k
...Legal Support Analyst Fenwick is seeking a Legal Support Analyst who will provide support to the Firm's attorneys and their clients and... ...databases (e.g., the USPTO website) and Microsoft Office and related desktop tools and applications (e.g., Adobe Acrobat, Microsoft Word,...Temporary workWork at officeWork from homeMonday to FridayFlexible hours- ...Rave Medidata Support Analyst Location: San Francisco, CA Rate: DOE $/Yr. Position Type: Fulltime Interview Process: Phone Followed by F2F US Citizen, Green Card and GC EAD Job Description Familiar with EDC and RAVE core system functionality, setup, organization...Full timeWork experience placement
- ...Fixed Income Middle Office Analyst Join our Fixed Income Middle Office team and support the investment process from trade capture through settlement and reporting. Job summary As a Fixed Income Middle Office Analyst in Asset Management, you will support the day-to...Work at officeRelocation
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