Desktop Support Analyst
Avance Consulting
Team Lead at Avance Consulting & Wisestep Champ Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in person as needed daily. Requests will vary from hardware and software to corporate infrastructure related issues requiring on‑site analysis & resolutions. You’ll provide outstanding customers service while managing engagement between end users, operational leadership, and IT teammates. Required Skills/Experience Experience collaborating with various teams in a service‑oriented customer‑success environment Experience troubleshooting issues, researching solutions, and problem‑solving efficiency Ability to learn & adapt quickly to new technologies and business requirements Ability to solve complex incidents by applying well‑known documented solutions and processes, while maintaining task ownership to completion with minimal direct supervision Ability to communicate with different audiences, regardless of technical understanding, across multiple channels including face to face, instant messaging, emails, and video conferencing Ability to leverage attentive listening to understand and empathize with customer needs Experience suandropporting various OS in an enterprise environment including: MacOS (primary) Windows 10 (secondary) iOS Android Experience supporting various hardware in an enterprise environment including: Apple Laptop (primary) Dell / HP Laptop (secondary) Apple and HP desktops Corporate‑owned mobile devices (IOS/Android) Standard peripherals Experience supporting and troubleshooting corporate networks and remote user environments Experience supporting and troubleshooting L1 Active Directory related issues Experience on endpoint security tools L1 (Anti‑virus / Firewall / Two‑factor authentication) Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed Adherence to security policies and corporate best practices Ensuring support content is accurate and up to date (Knowledge base maintenance) Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Avance Consulting
$80k - $90k
...different platforms keep you interested? Do you want to help support a premier desktop infrastructure platform for a leading financial services... ...we believe you would be an outstanding fit as an IT Support Analyst for our Shared Services Technology team. Primary Responsibilities...SuggestedFull timeTemporary workLocal areaFlexible hours$54.89k - $131.31k
...Are: Even technology companies need tech support. You know, someone to keep things running... ...backbone. LTO is looking for a motivated Analyst to provide high value services to our... ...3 years of experience in Service Desk or Desktop Support Minimum 3 years of experience...SuggestedHourly payFull timeLive inWork at officeLocal area$25 per hour
...Description Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important client for a short... ...from home required. ~2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support required. ~ Prior...SuggestedWork experience placementRemote workWork from homeCTG
San Francisco, CA28 days ago- ...candidates for this position? 1+ years IT Support roles. Contact Center experience, Customer... ...expertise. This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. At this level, support...SuggestedWork at officeRemote workMonday to FridayFlexible hoursShift workNight shiftWeekend workAfternoon shift
APN Software Services Inc
Brisbane, CA2 days ago $23.18 - $26.95 per hour
...SUMMARY: Responsibilities include but not limited to provide Desktop, Software and Network Support services remotely and on-site. The role requires strong... ...customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh, and other...SuggestedHourly payFull timeWork experience placementRemote workShift work$21 - $30 per hour
Service Desk Analyst Brisbane,CA, US 0 3 days ago Job Description Experience: Mid Level Salary: $21 - $30 per hour Job... ...Healthcare industry, you will be a vital part of our IT support team, providing top-notch desktop support to end-users. This is a mid-level position, and...Hourly payWork at officeFlexible hoursNight shiftWeekend work- The University of California, San Francisco (UCSF) is seeking a mid-level Service Desk Analyst to provide desktop support to end-users across UCSF locations. The role requires balancing technical knowledge with customer service, resolving issues or escalating as needed...Remote job
- Lifelong Medical Care is seeking a Full-Time Desktop Support Analyst at LifeLong Herrick in Berkeley, CA. This role requires a minimum of 3 years in desktop support and involves providing customer service, managing technical support tickets, and troubleshooting network...Remote jobFull time
$40 - $50 per hour
...Job Description Job Description IT Support Engineer Location: San Francisco, CA (100% Onsite) Employment Type: Contract... ...Support & Troubleshooting Provide Tier 2 and Tier 3 support for desktop, laptop, mobile device, and application-related issues....Hourly payContract workTemporary workWork at officeLocal areaRemote workLHH US
San Francisco, CA13 days ago- ...priority, we customize our solutions and services to align with the unique needs of each client.Job DescriptionPosition: - Rave Medidata Support AnalystLocation: - San Francisco, CAJoining Mode: - Full TimeJob Description:-v Perform root cause analysis: - Identify the...Immediate start
- ...solutions.Follow IT service management process (incident, change, asset, request, etc.) which include tracking data, the submission, and timely updates of tickets.Interface with third-party support and PC equipment vendors as necessary.Occasional travel may be required....Remote work
Syntricate Technologies
San Francisco, CA3 days ago $29 - $32 per hour
...Responsibilities Respond to user inquiries and provide technical support via phone, email, or in-person. Assist users in resolving... ...skills. Familiarity with help desk software and remote desktop tools. Relevant certifications (e.g., CompTIA A+, Microsoft...Hourly payLocal areaRemote workSBT Global, Inc.
San Francisco, CA18 days ago$26 - $31 per hour
...Description Experience: Senior Level Salary: $26 - $31 per hour Job Details We are currently seeking a dynamic and passionate Consulting Desktop Support Technician to join our Tech Services team. This exciting role involves providing technical support, troubleshooting, and...Hourly payFlexible hours$24.75 - $33 per hour
Duties And Responsibilities Peripheral device wire management Device scanner installation Computer and tablet configuration Test installed devices Track installed devices Perform sign off on completed site Place equipment removed in boxes for shipment and refurbishment...Hourly payMinimum wageLocal area$81.64k - $130.59k
...hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. Reporting to...Hourly payFull timeTemporary workWork at officeLocal areaRemote work$160k - $185k
...… ABOUT THE ROLE We’re seeking a Senior Desktop Systems Engineer to manage Azure and Intune... ...policies. You’ll handle level 3 support tickets, resolves vulnerabilities using... .... Provide technical support to other IT analysts, assisting them with the operating system...$100k - $120k
...software that rewrites this broken power infrastructure playbook to support a new era of energy abundance. We’ve built a new class of... ...and walk-up requests Provide onsite technical support for desktops, laptops, printers, mobile devices, and peripherals...Full timeTemporary workWork at officeLocal areaShift work$40k - $80k
...Support Desk Analyst Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of...Remote workFlexible hours$75k
...Office **GOOGLE Workspace Knowledge Is A Major Plus** The IT Support Technician II position is a full-time (nonexempt) position.... ...site at our office. REQUIREMENTS ~2-4 years’ experience in desktop/technical support, troubleshooting, and repair work in a corporate...Full timeWork at officeRemote workNext IT Solutions
Berkeley, CA2 days ago$80k - $100k
...former YC founders Build a massive, fast-growing business with billions in revenue About the Role We're looking for an IT Support Analyst to help deliver an exceptional technology experience for our employees. You'll support a distributed workforce by resolving...Full timeWork at officeRemote workFlexible hoursHandshake
San Francisco, CA28 days ago- ...Lead assigned Projects Stage new workstations, servers, firewalls, WAPs, and switches Maintain up to date inventory on all supported client computer hardware via RMM Create, update and Manage RMM alert triggers Monitor RMM alerts and resolve issues as required...Contract workWork at officeRemote work
People 1st IT
San Francisco, CA7 days ago $34.25 - $50 per hour
...future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Support Analyst to join the GCS (Global Customer Support) team. In this role, you will provide ongoing technical support, troubleshooting and...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per weekOneTrust
San Francisco, CA18 days ago- ...Information Technology group at Form Energy collaborates closely and supports end users across the U.S. in four locations and with a... ...workforce of onsite, hybrid, and remote employees. As a Senior Desktop Support specialist within the Service and Support team, you will...Full timeWork experience placementWork at officeLocal areaRemote workRelocation package
- National Law Firm is searching for a Technology Support Analyst to provide advanced onsite and remote support for firmwide users. You’ll act as the first escalation point for Level 1, troubleshoot complex technical issues, support A/V and conference room tech, and deliver...Remote work
- ...Job Description Job Description Job Title : IT Support Specialist Location : San Francisco, CA 94105 – Fully Onsite Employment... ...Required Qualifications ~1–3 years of IT support, help desk, desktop support, or IT generalist experience. ~ Experience providing...Contract workPart timeWork at officeRelocationShift workAfternoon shiftWeekday work
Mondo
San Francisco, CA7 days ago - ...Credit Support AnalystWholesale Lending Services (WLS) supports several lines of business that include Business Banking, Commercial Banking... ...and Investment Bank Loan Portfolio.As a Credit Support Analyst within JPMorganChase, you will play a key role in maintaining the...
Chase
San Francisco, CA3 days ago $73k - $90k
...Customer Experience organization to drive the adoption of our solutions across our rapidly growing customer base. The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their...InternshipWork at officeLocal areaFlexible hours3 days per week- The Credit Support Specialist coordinates activities between the market, the Underwriter, and other areas of Wholesale Lending Serves (WLS). Activities include the handling of executed commercial loan documentation, loan booking and funding, and collateral release amongst...
$127k - $183k
...world. If you're excited to shape the future of design and collaboration, join us!As a Senior Revenue Analyst, you will be a critical part of the Company's deal support and month-end close processes. As a member of a small finance team, you're detail-oriented and...Minimum wageFull timeContract workLocal areaRemote workFlexible hours$95k - $130k
...must be comfortable working standard business hours aligned with the Pacific Time Zone.OVERVIEWModern Treasury is hiring a Technical Support Specialist to investigate, triage, and resolve issues for the customers running payments on our platform.This role reports to the...Local area
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