Desktop Support Analyst
Avance Consulting
Team Lead at Avance Consulting & Wisestep Champ Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in person as needed daily. Requests will vary from hardware and software to corporate infrastructure related issues requiring on‑site analysis & resolutions. You’ll provide outstanding customers service while managing engagement between end users, operational leadership, and IT teammates. Required Skills/Experience Experience collaborating with various teams in a service‑oriented customer‑success environment Experience troubleshooting issues, researching solutions, and problem‑solving efficiency Ability to learn & adapt quickly to new technologies and business requirements Ability to solve complex incidents by applying well‑known documented solutions and processes, while maintaining task ownership to completion with minimal direct supervision Ability to communicate with different audiences, regardless of technical understanding, across multiple channels including face to face, instant messaging, emails, and video conferencing Ability to leverage attentive listening to understand and empathize with customer needs Experience suandropporting various OS in an enterprise environment including: MacOS (primary) Windows 10 (secondary) iOS Android Experience supporting various hardware in an enterprise environment including: Apple Laptop (primary) Dell / HP Laptop (secondary) Apple and HP desktops Corporate‑owned mobile devices (IOS/Android) Standard peripherals Experience supporting and troubleshooting corporate networks and remote user environments Experience supporting and troubleshooting L1 Active Directory related issues Experience on endpoint security tools L1 (Anti‑virus / Firewall / Two‑factor authentication) Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed Adherence to security policies and corporate best practices Ensuring support content is accurate and up to date (Knowledge base maintenance) Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Avance Consulting
- ...San Francisco seeks a Mid-Senior level Team Lead as a Tech Bar Analyst. This full-time role involves assessing, troubleshooting, and... ...experience in a service-oriented environment and be adept at supporting an array of operating systems and corporate hardware. The position...SuggestedFull time
- Good evening, LinkedIn. Are you an innovative infrastructure professional who specializes in desktop support with exceptional customer service skills? If so, my San Franciso based client is looking for As an IT professional that will provide high-quality second-level technical...SuggestedRemote workFlexible hoursAfternoon shift
$30 - $40 per hour
Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue... ...through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard...SuggestedContract workTemporary workWork at officeLocal areaRelocation$89.92k - $104.88k
...identity. To learn more, visit Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and... .... Required Skills / Abilities 2+ years of experience in desktop or IT support roles within an enterprise environment. 1+...SuggestedFull timeTemporary workWork at officeRemote workFlexible hours$29 - $32 per hour
...not limited to: Respond to user inquiries and provide technical support via phone, email, or in-person. Assist users in resolving... ...service skills. Familiarity with help desk software and remote desktop tools. Relevant certifications (e.g., CompTIA A+, Microsoft Certified...SuggestedHourly payLocal areaRemote workFlexible hours- Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored...
$24 - $28 per hour
...Responsibilities include but are not limited to providing Desktop, Software and Network Support services remotely and on‑site. The role requires strong... ...customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh and other...Hourly payFull timeWork experience placementRemote workShift work- Job Description This is a mid-level Service Desk analyst position with a primary responsibility of providing functional workflow support in Epic EMR with secondary responsibility in providing desktop support to end-users. At this level, support calls may be complex in...Work experience placementRemote workWorldwideFlexible hoursNight shiftWeekend work
- Zones in San Francisco is seeking a Desktop Support Technician for a 3+ month, 100% onsite role. The position focuses on onsite IT support, incident management, AV readiness, and basic network infrastructure tasks. You will handle asset logistics such as receiving, shipping...
$45 per hour
Zones, LLC requires a Desktop Support Technician for 100% onsite work in San Francisco. The role is a 3+ month term with compensation up to $45.00 per hour. Work hours are day shift, Mon-Thu totaling 32 hours. Responsibilities include onsite support, AV readiness, asset...Hourly payDay shift- Lifelong Medical Care is seeking a Full-Time Desktop Support Analyst at LifeLong Herrick in Berkeley, CA. This role requires a minimum of 3 years in desktop support and involves providing customer service, managing technical support tickets, and troubleshooting network...Remote jobFull time
$70k - $75k
About The Role A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related... ...Demonstrate technical proficiency providing Microsoft and Mac desktop and network support Experience supporting common software products...Local areaRemote work- ...priority, we customize our solutions and services to align with the unique needs of each client.Job DescriptionPosition: - Rave Medidata Support AnalystLocation: - San Francisco, CAJoining Mode: - Full TimeJob Description:-v Perform root cause analysis: - Identify the...Immediate start
- Morgan Lewis in San Francisco is looking for a Technology Support Analyst to enhance end-user productivity while ensuring efficient technology use. This role requires strong problem-solving and communication skills, alongside proficiency in office productivity software...Work at office
$24.75 - $33 per hour
...re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in San Francisco,...Hourly payMinimum wageLocal areaCreative Solutions Services, LLC
San Francisco, CA4 days ago- ...We are seeking a customer-focused Proximity Support Technician to provide hands‑on technical support for end users in a fast‑paced enterprise... ...resolve issues related to Windows and macOS operating systems, desktop applications, mobile devices, printers, and peripherals. Manage...Work at officeRemote work
Apex Systems
San Francisco, CA4 days ago - ...Proximity Support TechnicianWe are seeking a customer-focused Proximity Support Technician to provide hands-on technical support for... ...experience across the organization. The ideal candidate brings strong desktop support expertise, excellent communication skills, and a...Work at officeRemote work
Apex Systems
San Francisco, CA4 days ago - ...National Law Firm is searching for a Technology Support Analyst to provide advanced onsite and remote support for firmwide users. You’ll act as the first escalation point for Level 1, troubleshoot complex technical issues, support A/V and conference room tech, and deliver...Remote work
DNA Partners LLC
San Francisco, CA2 hours ago $127.09k - $154.52k
...SmartRecruiters, the City and County of San Francisco's application portal. Department: Human Services Agency Job class: 2917-Program Support Analyst Salary range: $127,088.00 - $154,518.00 Role type: Permanent Civil Service Hours: Full-time Exam type: Position Based Test Rule...Permanent employmentFull timeContract workWork at officeLocal areaCity and County of San Francisco
San Francisco, CA1 day ago- ...Handshake is hiring an IT Support Analyst to deliver an exceptional technology experience for a distributed workforce. You will handle Tier 1–2 issues across hardware, SaaS apps, identity systems, and collaboration tools, while improving onboarding, security, and internal...Remote work
Handshake
San Francisco, CA5 days ago - ...appropriate. The position requires strong customer service as well as proven technical skills, and is responsible for first-tier support for Windows desktops (hardware, OS and software), peripherals, networked devices, and telephony, as well as basic user account management....Work at officeRemote workWork from homeNight shift
Episcopal Community Services
San Francisco, CA2 days ago - F-Prime Capital is looking for a Desktop Engineer in San Francisco to manage technology needs. This hybrid role includes on-site presence... .... The ideal candidate will have a solid experience in desktop support, strong interpersonal skills, and familiarity with Google...
$160k - $185k
...… ABOUT THE ROLE We’re seeking a Senior Desktop Systems Engineer to manage Azure and Intune... ...policies. You’ll handle level 3 support tickets, resolves vulnerabilities using... .... Provide technical support to other IT analysts, assisting them with the operating system...$84k - $100k
...mission We are seeking a resourceful, reliable, and motivated Desktop Engineer to manage the technology needs of employees in our San... ...best practices. The Desktop Engineer reports to the Corporate IT Support Manager and works as part of the Corporate IT team to provide...Work at officeRemote workWork from homeMonday to FridayFlexible hoursShift work$45 per hour
...3+ months Location: 100% onsite in San Francisco Pay: Up to $45.00 Hours: Day shift - Mon-TH 32 hours What you will do as the Desktop Support Technician: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations...Work at officeDay shift$50 - $60 per hour
...hardware used for presentations, etc. Provide high-touch, white-glove support to executives, assistants, and staff. Take ownership of issues... ...at Cypress HCM by 2x Sign in to set job alerts for “Desktop Support Engineer” roles. San Francisco, CA $30.00-$40.00 2 weeks...Hourly payContract workWork at officeRemote work- ...national origin or any other characteristic protected under federal, state, or applicable local law. Job Description Job Title: Desktop support Engineer 4 Duration: 9 months Location: San Francisco, CA Hourly rate: $38.00 / hr on w2 Description Top Needs: Knowledge...Hourly payWork experience placementLocal area
$31 - $40 per hour
Summary/Objective Reporting to the IT Director of Infrastructure, the Senior Desktop Support Technician is responsible for delivering exceptional technical support, resolving hardware and software issues, and enhancing end-user experiences across the organization. This...Full timeTemporary workWork at officeImmediate startRemote workMonday to FridayWeekend workAfternoon shift- A leading tech company is seeking a Senior Software Engineer for its Desktop team in San Francisco. This role involves leading initiatives on the Electron project to ensure security, performance, and stability of the Slack desktop client. The ideal candidate has extensive...
- TechDigital Group in San Francisco is seeking an IT Desktop Support professional to provide on-site support for front-office users, including traders and portfolio managers. The ideal candidate will have 4 to 8 years of experience in desktop support within asset management...
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