Account Director, Higher Education

Account Director, Higher Education | OpenAI Go To Market - San Francisco, Washington, DC, and Remote - US About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long‑term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. Our GTM team helps customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our ChatGPT Enterprise Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value‑driven strategy. As EDU Account Director you will specialize in working with education institutions and companies as they adopt OpenAI’s products. For example, you will help support universities as they evaluate and adopt ChatGPT Enterprise for their administrators, faculty and students. You will be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You will represent OpenAI as a thought leader in AI, and partner with researchers, engineers, and solution strategists to help customers evolve their AI journeys. ChatGPT Enterprise (launched Aug’23) is being rapidly adopted by companies around the world, and we’re looking for tenured Account Directors to join our team and continue to bring new customers onto the product, and expand existing ones. This role is based in San Francisco, New York or Washington DC and uses a hybrid work model of 3 days in the office per week. In this role, you'll: Lead enterprise prospects’ journeys from consideration to purchase. Partner with Account Associates, Solutions Engineering and Customer Success to build and execute complex customer evaluations, demos, and pilots. Forecast your pipeline and targets on a weekly basis. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment and onboarding of other teammates. Support the development of company culture. We're seeking someone with experience including: Selling platform‑as‑a‑service and/or software‑as‑a‑service at a product‑led growth company. Experience selling into higher education institutions. Achieving revenue targets >$1M per year for more than 6 years. Designing and executing complex deal strategies. Supporting the growth of fast‑growing, high‑performance companies. Leading high‑visibility customer events (CAB, conferences, product launches, etc.). Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. Reporting on customer success activities. You might thrive in this role if you: Are customer‑centric, motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. Have a passion for or deep curiosity in artificial intelligence and are excited to help deploy our technology to benefit humanity. Are a builder, excited about building strong systems and processes from the ground up, and executing them with precision. Are excited by new challenges, willing to experiment with new solutions, and enjoy solving bespoke issues that require multidimensional knowledge. Are a strategist, deeply understand go‑to‑market best practices, and raise the bar for our organization by thinking and planning forward on the order of years. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal‑opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. OpenAI’s affirmative‑action and equal‑employment‑opportunity policy statement can be found on our website. Background checks for applicants will be administered in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For applicants in unincorporated Los Angeles County, criminal history may be considered because job duties require access to secure information systems and confidentiality of proprietary data. To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through the compliance form on our website. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via the accessibility page on our website. OpenAI Global Applicant Privacy Policy applies. At OpenAI, we believe artificial intelligence has the potential to solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation $261K – $352K + equity • Multiple ranges #J-18808-Ljbffr OpenAI