Customer Relations Representative

Customer Relations Representative Judy Samuel - State Farm Agency FORT WORTH, Texas, United States About this position Customer Relations Representative Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Sales and Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with clients, as needed Develop new service opportunities with both existing and new clients Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate clients about insurance options Develop insurance quotes, makes sales presentations, and close sales Develop ongoing networking relationships Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly pay $14.00 to $20.00 /hour depending on experience and licensing Incentive plan available Paid Time Off (vacation and personal/sick days) Professional development assistance Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Monday to Friday 8:30am - 5:30 pm; flex time available Weekend as needed to accommodate customer needs and or rare community events Excellent interpersonal skills Excellent communication skills - written, verbal and listening Bilingual Spanish/English (preferred) People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (preferred, must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #J-18808-Ljbffr