Customer Care Team Lead Elevate Service & Escalations
PLS
PLS is looking for a Customer Care Team Lead to enhance customer service by managing escalated inquiries and guiding team members. The role requires effective communication, problem-solving, and previous experience in a Call Center environment. With responsibilities including training, ensuring compliance, and maintaining service quality, candidates should be motivated, organized, and possess strong leadership skills. This position offers a dynamic working environment in Oak Brook, Illinois. #J-18808-Ljbffr PLS
$20 per hour
...Customer Care Team Lead Bilingual Spanish This job is located at 814 Commerce Drive, Ste. 350, Oak... ..., IL 60523 PLS : People. Location. Service Why PLS? Because You Deserve Better... ...is assigned to and responsible for all escalated customer interactions, in addition to...SuggestedWork at officeFlexible hoursAfternoon shift- ...Crate & Barrel in Northbrook, Illinois is seeking a Supervisor for Customer Care to provide leadership and support for escalated customer service situations. You will manage daily operations, coach associates, and ensure accountability to enhance customer experience....Suggested
- ...Customer Service- Team Lead Position Summary The Team Lead CSR is responsible for overseeing daily customer service operations, supporting... ...customer interactions. This role serves as the first point of escalation for customer concerns while driving team performance,...SuggestedWork experience placementWork at officeFlexible hours
- ...Position Overview: The Customer Service Team Lead at Mixam is responsible for overseeing the daily operations of the customer service team.... ...customer satisfaction, managing team performance, and handling escalations. The Team Lead will mentor and support team members,...SuggestedWork at office
$110k - $130k
...Accelerating the delivery of care and providing superior... ...to support customers across scientific, clinical... .... Summary The General Services Administration (GSA)... ...The Customer Service Team Lead provides direct oversight... ...serves as the primary escalation authority for complex...SuggestedContract workTemporary workWork at officeRemote work$55k - $60k
...Customer Service Coordinator Salary Range $55,000.00 - $60,000.00 Salary... ...working with the internal team and customer to ensure satisfactory... ...difficult requests and escalations. Management of open order... ...Ability to work in elevated positions, at up to 50 feet...For contractorsWork experience placementWork at officeImmediate start$53.6k - $85.1k
...designated work hours. This Lead Client Services Ops role will support the Elevate Solutions Team. Position Overview The... ...directly with clients on escalated issues (4) identifying and facilitating... ...and services we provide our customers. We comply with federal...Work at officeLocal areaRemote workWorldwide- Goldbelt seeks a Customer Service Team Lead to oversee a federal call center supporting the GSA STR Program. The role will manage daily operations, escalate complex inquiries, and ensure conformance to contractual performance standards. Ideal candidates have 7-10 years...Remote job
- Floor & Decor in Homewood, IL seeks an experienced Customer Service Supervisor to lead cashiering and returns workflows, train associates, and ensure... ...service. You will be part of the store's Junior Management Team, directing daily operations and processing checkouts,...
$115k - $135k
.../yr Job Title: Director, Customer Service Division: Consumer Product... ...of Customer Service will lead and elevate the Customer Care function for our multi‑... ...business, directing the team in alignment with the company... ..., product knowledge, escalation procedures, and communication...Full time$16 - $35 per hour
...oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists... ..., supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out...Hourly payFull timeShift workNight shiftAfternoon shift$22.88 - $37.78 per hour
...may require answering customer calls. (ii) ensure accurate... ...on myQ subscription services. Utilize Salesforce... ...Identify issue trends and escalate further resolution.... ...Success, and Outside Sales teams, and Product Managers.... ...support to Customer Care Representatives on myQ...Temporary workWork at officeWorldwide- ...Grange, Illinois seeks a dedicated shift leader to manage and develop crew members, ensuring outstanding product quality and customer service. The role includes assigning tasks, training staff, and resolving customer issues. A competitive pay and benefits package is offered...Flexible hoursShift work
- ...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and...Work experience placementWork at officeWorldwideFlexible hours
$22 - $26 per hour
...EMS Customer Care Coordinator The EMS Customer Care Coordinator is responsible for working... ...Developing and implementing customer service procedures. Analyzing customer feedback... ...judgement demonstrating ability to de-escalate. Ability to receive and implement...Work at officeLocal area- ...Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing...Work experience placementWork at office
$49.55k - $78.73k
...Salary Range: $49,549-$78,728 Position Summary The Customer Service Coordinator manages Air and Ocean Import or Export shipments... ...provide timely feedback on service failures and follow up on escalations. Review exception reports regularly, identify and resolve...Temporary workLocal areaOverseasFlexible hours$32.36 - $36 per hour
Dormont Manufacturing Co is seeking a Customer Care Manager II in Schaumburg, IL. The role involves managing homeowner service requests, triaging warranty concerns, and ensuring repairs are completed satisfactorily. This position requires daily onsite attendance and excellent...Hourly pay- Gallagher, a leader in insurance and risk management, seeks a Client Service Supervisor to lead a team ensuring exceptional service delivery. In this role, you will enhance client satisfaction and retention, mentor professionals, and manage key operational tasks. With at...Flexible hours
- Priwils, Inc. is seeking a STR Customer Service Team Lead to oversee daily customer service operations for the GSA Short-Term Rental program. You will supervise CSR I-III and ensure compliance with program policies and performance standards. The role requires strong leadership...Remote jobTemporary workWork from home
- VIXXO is looking for a full-time Customer Service Team Lead in Dallas, TX. The role involves serving as the main liaison for customer accounts, ensuring exceptional service and customer satisfaction. The ideal candidate will have 3-5 years of experience in customer service...Full time
- Priwils, Inc is seeking a STR Customer Service Team Lead to oversee daily customer service operations supporting the GSA Short-Term Rental Program. The role requires managing a team of representatives, ensuring compliance with program policies, and responding to federal...Temporary workWork at office
- ...Overview: T he STR Customer Service Team Lead provides direct oversight of daily customer service operations supporting the GSA Short-Term Rental... ...performance standards, and serves as the primary escalation authority for complex federal user and vendor inquiries....Full timeContract workTemporary workWork at officeRemote workWork from home
- Mixam Inc. is seeking a Customer Service Team Lead to oversee daily operations of the customer service team in Chicago. The role involves managing team performance, ensuring high levels of customer satisfaction, and mentoring team members. The ideal candidate has extensive...
- ...programs now focus on social services (home support services, adult... ...Services Coordinator to join our team. This role is vital to... ...and families in need of home care. The Social Services Coordinator... ...offs, or urgent client needs. Escalation & Incident Reporting: Promptly...Work at officeShift workWeekend workAfternoon shiftEarly shift
- ...Description The Director of Customer Service leads a dynamic team of Customer Account Managers and Customer Support... ...technology, and team engagement to elevate performance, drive continuous... ...eligible healthcare costs, and a Dependent Care FSA to help with childcare or elder...Temporary workFlexible hours
$100k - $120k
...is to educate our customers on the intricacies... ...Director of Customer Service Position reports... ...Service is to lead, develop and provide... ...Customer Service teams. The Director is responsible... ...our team through escalated customer service... ...in Health Care and Dependent Care...Full timeTemporary workHome officeFlexible hours- ...leadership with support and solutions for escalated and complex customer service situations through customer... ...and operational needs for assigned team. Hire, coach and develop associates... ...the life as a Supervisor, Customer Care... Lead direct reports to create a positive...Local areaShift work
- ...experienced Director of Customer Experience in Chicago,... ...are responsible for leading the overall customer experience... ...oversees customer service operations, scheduling... ...expectations across teams Monitor customer... ...service teams Develop escalation management processes for...
$135k - $180k
...youll shape the heart of the customer experience at Marvin. As the Director of Customer Service, youll lead the talented team responsible for supporting... ...new ideas forward that elevate every interaction. By partnering... ...of leadership, customer care, process improvement, and...Temporary workRelocationRelocation package
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