Customer Service Rockstar In Office Position

Join Our Rockstar CSR Team!

Do you have the energy, drive, and people skills to turn every phone call into a win? At Virtual Office Solutions, we don't just answer calls we convert conversations into booked appointments. Our clients count on us to deliver, and we're looking for Customer Service Rockstars who can make it happen.

What You'll Do

• Convert callers into raving fans by building trust and booking their appointments.
• Listen actively, ask smart questions, and highlight the value of our services.
• Juggle multiple calls and tasks with confidence and accuracy.
• Be the friendly, professional voice that makes customers feel like they called the right place.

What Makes You a Rockstar

• You've got top-notch communication skills (phone confidence is a must).
• You thrive in a fast-paced, performance-driven environment.
• You're a team player who shows up with a positive, "let's do this" attitude.
• You take pride in hitting (and beating) goals and you love seeing the results.

What We Offer

• Supportive training to sharpen your skills and set you up for success.
• A positive, growth-minded team that feels more like family.
• Opportunities to grow into leadership roles (we promote from within).

Ready to Be a Rockstar? If you can transform conversations into booked appointments, we want YOU on our team. Don't just take calls make an impact. Apply today and show us how you can shine.

What We're Looking For

• We need closers - CSR's who can listen, build value and confidently convert calls into scheduled appointments.
• Ability to multitask and stay organized.
• Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided. Experience with ServiceMonster, HouseCall Pro and Jobber a plus.
• Previous home service business experience preferred (but not requiredwe will train the right person!)

Position Details

• Location: 1821 Belt Line Road Garland, TX 75044
• Schedule: Positions available Wednesday, Thursday, Fridays 11am - 7pm, every Saturday or Every Other Saturday. Our office hours are Mon - Thur 6:30am-8:30pm, Fri 6:30am-8:00pm, Sat 7am - 8pm and Sun 9am-5pm
• Starting Pay: $15 per hour, bonus on bookings and performance
• Benefits: 401k company matching, dental and vision insurance for full time positions. AFLAC, paid vacation and paid holidays after 60 days, business casual working environment, flexible schedules, discounts on carpet cleaning.

Why Join Us? At our Call Scheduling Center, we don't just answer phoneswe build trust and keep our clients' businesses running smoothly. You'll be part of a supportive team that values professionalism, integrity, and growth.

Compensation: $15.00 per hour

Chem-Dry is the world's leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises. Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay. Join our team!