Account Manager

Job Description:

Start your career at GardaWorld as an Assistant Account Manager! 

Are you ready to lead a dynamic team and ensure the safety of a residential community? As the Assistant Account Manager of Security Operations, you'll play a pivotal role in supporting the Account Manager to maintain exceptional performance on-site for one of our key accounts. You will oversee a dedicated team of security officers, enforce top-notch security protocols, and create a safe haven for patients, staff, and visitors. We're looking for a leader with exceptional communication and problem-solving skills, and a deep understanding of security best practices. If you're passionate about making a difference and have the expertise to back it up, we want to hear from you!  

What’s in it for You 

• Competitive Salary: $60,000 - 65,000 / year 

• Work Site Location: Scottsdale, AZ

• Set Schedule: This position may require long hours and weekend work. 

• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. 

• Career Growth: Career growth opportunities at GardaWorld 

• Travel: Travel expectations vary by branch, with daily visits to client sites within the market. 

Your Responsibilities 

• Overseeing a team of officers, develop schedules, conduct performance reviews, and address employee concerns.  

• Oversee daily security operations, including patrols, access control, and incident response. Monitor the surveillance system and respond to alarms. Conduct investigations and enforce policy and procedure.   

• Build and maintain strong relationships with clients and staff. Address client concerns and implement solutions. Collaborate with other departments to ensure seamless operations.   

• Develop and implement emergency response plans. Conduct regular drills and training exercises. Coordinate with local law enforcement and emergency services.   

• Identify potential security risks and vulnerabilities. Implement measures to mitigate risk and enhance security.  

• Oversee security officers, ensure training and development is up to date, manage incident response, and maintain a safe environment.   

• Patrols and monitoring, access control, investigations, reporting, and documentation.   

• Interdepartmental liaison, patient and visitor interaction, communication with staff and clients.   

• Perform other duties as assigned. 

Your Qualifications: 

• Authorized to work in the United States 

• Able to pass an extensive screening process 

• 2+ Years in security management.  

• Must have experience with emergency response.  

• Must have security management experience.  

Your Skills and Competencies: 

 
Competencies: 

• Hands-on Approach 

• Business Acumen 

• Problem Solving 

• Licenses & Certifications where applicable (CPP, PSP, CIP) 

• Communication 

• Consultation 

• Cultural Awareness 

• Leadership & Navigation 

• Relationship Management 

• Ethical Practice 

• Employee Engagement 

• Resilience 

Ideal Skills, Characteristics, & Experiences: 

• Results and people-oriented, balancing business considerations 

• Process-driven mentality 

• Highly organized 

• Self-motivated with a high sense of urgency 

• Stable, progressive work history 

• Excellent communication skills 

• Acts with integrity 

• Resilient and adaptable 

• Competitive spirit 

• Ability to develop relationships at all levels 

• Willingness to get involved in all aspects of the business 

GardaWorld: Make the World a Safer Place 

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. 

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.