Kitchen Manager

Job Description

Job Description

Position: Kitchen Manager (Full-Time)

Location: Bricktown Brewery – Branson, MO.

Salary: $60,000–$65,000, dependent on experience

Summary:

Provide exceptional guest experiences every visit through direction and leadership of all kitchen team members to ensure high-quality food is prepared and served in a timely manner from a clean and sanitized kitchen.

Reports To: General Manager

Essential Duties & Responsibilities:

• Ensure food items are prepared according to company standards for quality, consistency, timeliness, and guest specifications.
• Interview, hire, train, evaluate, and coach kitchen team members in food production principles and best practices.
• Partner with the Culinary Department to successfully roll out menu changes.
• Conduct daily food audits by checking flavor, appearance, consistency, and temperature.
• Schedule kitchen team members based on business forecasts and predetermined budgets on a weekly basis, and assign daily responsibilities for each kitchen area.
• Control food costs by establishing purchasing specifications, conducting weekly inventory through Ctuit, utilizing inventory control systems, maintaining product storage requirements, following standardized recipes, and implementing waste control procedures.
• Ensure compliance with all health department standards for safe food handling and prepare food according to company procedures, time guidelines, and guest specifications.
• Ensure all equipment is operated safely by team members and that OSHA regulations are followed.
• Sign off on BOH team members at the end of their shifts.
• Attend and participate in weekly manager meetings and communicate team member issues or concerns through manager meetings and/or the digital manager log.
• Perform other duties as assigned by Regional Management, the General Manager, or Operations Leadership.

Knowledge, Skills & Abilities:

• Knowledge of guest service principles and processes, including active listening, guest needs assessment, service standards, and guest satisfaction.
• Effective communication skills.
• Knowledge of menu items and proper food preparation techniques.
• Strong coaching and performance management skills with the ability to motivate, develop, and direct team members.
• Ability to analyze information and manage financial performance through budgeting, P&L comprehension, math skills, and reading comprehension.
• Ability to make sound decisions in a fast-paced environment.
• Working knowledge of restaurant equipment and local and national health codes.
• Strong time management skills with the ability to manage personal time and the time of others.
• Proficiency with Ctuit, Aloha POS, Excel, Word, Chef Pad, and Outlook.

Education & Experience:

• Minimum of 2 years of restaurant experience required.
• Minimum of 1 year of restaurant management experience preferred.
• Must be at least 21 years of age.

Performance Standards:

• Meets all company service standards.
• Ensures all BOH team members:
  • Consistently practice safe food handling.
  • Prepare recipes according to Bricktown Brewery specifications.
  • Read and accurately follow instructions.
  • Prepare menu items within established time standards.
  • Adhere to cleanliness and sanitation guidelines.
  • Understand temperature danger zones and proper food storage hierarchy (ServSafe or equivalent).
• Adheres to all company policies and procedures, including appearance standards.
• Maintains an upbeat and professional attitude with guests and team members.
• Completes all required certifications and validations (LTOs, new menu training, etc.).
• Maintains prompt and regular attendance.
• Coaches and addresses team members who do not meet performance expectations.

Physical Requirements:

• Stand and/or walk for up to 10 hours.
• Maintain constant communication with kitchen staff and FOH management.
• Perform effectively in a fast-paced, high-pressure environment while maintaining quality and speed standards.
• Lift and carry boxes, sacks, and products weighing up to 50 pounds from floor level to above the waist for approximately 20 feet, including occasional stair use.

Training Requirements:

• Successfully complete all hourly position validations, including required company training (safety, systems, and menu knowledge), and obtain required alcohol and food safety certifications (ServSafe and/or other state-required certifications) within 60 days of employment.
• Successfully complete the Bricktown Brewery Manager-in-Training program at the assigned restaurant or a nearby location.