Cust Svc Spec I-Centralized Pt Scheduler

Job Description

Job Description

Duties:
Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certication to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist. Job Responsibilities:

Skills:
Required Skills & Experience: One (1) three (3) years of customer service experience.
Preferred Skills & Experience: N/A

Education:
Required Education: High School Diploma or equivalent.
Preferred Education: N/A
Required Certifications & Licensure: N/A
Preferred Certifications & Licensure: N/A
This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Stipends (for clinical TRAVELER roles only), Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable].

Languages:
English Read Write Speak