HVAC Residential Service Technician

HVAC Residential Service Technician

We are seeking an experienced Residential HVAC Service Technician to join our growing team. The ideal candidate will have at least 3 years of residential HVAC service experience, strong diagnostic and troubleshooting skills, and a commitment to providing high-quality customer service.

In this role, you will diagnose, repair, and maintain residential heating and cooling systems while working directly with homeowners to explain service needs, recommend solutions, and ensure systems operate safely and efficiently.

Key Responsibilities

• Diagnose, repair, and maintain residential and light commercial HVAC systems, including electrical, refrigerant, combustion, and airflow issues.
• Perform routine and preventative maintenance, including inspections, cleanings, filter changes, and system tune-ups.
• Use diagnostic equipment such as multimeters, refrigerant manifolds, combustion analyzers, leak detectors, and airflow measurement tools.
• Perform system testing and verify proper operation after completing service or repairs.
• Document service findings, work performed, parts used, and recommendations in the company's service software.
• Communicate professionally with homeowners, explain system issues, and present repair or replacement options.
• Educate customers on proper system operation, maintenance, energy efficiency, and available upgrades.
• Recommend relevant solutions, including high-efficiency equipment, indoor air quality products, and smart thermostats.
• Maintain clean and organized work areas, service vehicles, and equipment inventory.
• Participate in an on-call rotation to respond to after-hours emergency service requests.
• Follow company safety procedures, applicable HVAC codes, OSHA requirements, and manufacturer specifications.
• Continue developing technical knowledge through training and ongoing education.

Qualifications

• Minimum 3 years of residential HVAC repair and installation experience.
• High school diploma or GED required; HVAC technical school training preferred.
• EPA 608 Type II certification.
• Strong knowledge of residential HVAC systems, components, and diagnostic procedures.
• Experience troubleshooting electrical, refrigerant, combustion, and airflow issues.
• Proficiency with HVAC service tools and diagnostic equipment.
• Excellent problem-solving and attention-to-detail skills.
• Strong communication and customer service abilities.
• Valid driver's license and good driving record.
• Ability to work independently, manage time effectively, and collaborate with team members.
• Willingness to participate in an on-call rotation.

Physical Requirements

• Ability to lift 50+ pounds and perform physical HVAC service tasks.
• Ability to stand, bend, kneel, and work in confined spaces for extended periods.
• Ability to safely work on ladders up to 30 feet.
• Comfortable working in varying weather conditions and residential jobsite environments.
• Ability to follow safety procedures and use appropriate personal protective equipment (PPE).

Benefits

• Health, dental, and vision insurance.
• Employer-provided life and AD&D insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Coming in 2027: Employer-provided short-term disability coverage.
• Growth-oriented work environment with opportunities for professional development.