Director, Operations

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visitdsv.com and follow us onLinkedInandFacebook. Division:Solutions Job Posting Title: Director, Operations Time Type: Full Time

SUMMARY

TheDirector of Operations provides overall direction and guidance to the operational activities of the organization. Provides strategic leadership and management to Operationswithin a large geographic region.The Regional Director of Operations will strive to maximize growth and profitability while responsibly managing the resources of their region according to the company and client expectations and policies.Develops and implements long andshort termstrategies to achieve financial and growth targets. Develops emerging talent and successors and creates a work environment that promotes the values of DSV.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for supporting the Company strategy including growth and transformational initiatives. Develops regional strategies to align with enterprise targets. Ensures targetsareachievedand local needs are also met. Plans andbudgetsregional financial targets. Responsible for ensuring results are achieved against targets. Ensuresoperational excellence within and across our core services. Ensures operational excellence through standardization of existing practices, riskassessmentand review of key metrics. Provides leadership and creates an environment that fosters passion,teamworkand agility within the organization. Ensures initiatives are developed and executed in theselectionand development of talent and creates an environment that improves associate engagement. Builds and sustains long-term client relationships. Supports local,regionaland global sales initiatives by partnering with key clients and deliveringa high levelof client focus to business initiatives. Plans and successfully executes start-up facilities for new business. Spearheadsteamsand partnerswith clients to trouble‑shoot and solve existing issues or problems. Contributes as a key member to our sales and solutions team in winning key strategic accounts. Develops and implements an operations strategy tailored to our client thatidentifiesopportunities to improve cost control and margin improvement and will lead to organic growth. Consistently works within a complex matrixed environment. Works collaboratively andestablishessolid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance.

OTHER DUTIES

Performs special projects asrequired The Regional Director of Operations directly supervises General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports. Builds bench strength by leading,developingand challenging operations teams to raise individual and collective performance levels bydemonstratingand promoting discretionary effort.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience ABachelor's degree in Engineering, Business or Logistics or equivalent fields isrequired A minimum of 10 yearslogisticsoperations management experience with bigbox",e-commerce or specialty retailers and at least 5years’ experienceas a regional operations leader managing multiple locations. Certificates, Licenses, Registrations or Professional Designations NONE

SKILLS,KNOWLEDGEAND ABILITIES

Computer Skills Strongproficiencyin MS Office applications is needed. Working knowledge of industry WMS Language Skills English (reading, writing,and verbal) Mathematical Skills Intermediate mathematical, accounting, and financial skills Other Skills Excellent verbal, written and visual/presentation communication skills. Must be adept at navigating within a matrixed organizational structure. Results-oriented and able to work and meet timelines. Ability to work well under pressure and multi-task. Demonstrated ability to work in a complex matrix environment across multiple levels within the organization. Ability to motivate and inspire others toachieve. Ability to question and challenge existing ways of thinking. Experience in a “client-centric" environment with accountability for bothoperationsmetrics and client relations. Must excel at and enjoy teaming with members of the operations team and client representatives to trouble‑shoot and solve existing problems. Direct experience preparing budgets and activelyparticipatingin financial reviews with a solid understanding of standard and actual cost variances Has led high-performing teams. Can recruit,developand motivate superior talent Possess the ability to motivate andmaintaineffective working relationships with staff and partners. Ability to rely on experience and judgment to plan andaccomplishgoals. Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude isrequired Integration experience with the supply chain industry is helpful

PREFERRED QUALIFICATIONS

Education and/or Experience Third-partylogisticsexperience is preferred but notrequired. Certificates, Licenses, Registrations or Professional Designations Involvement in relevant professional organizations is desirable

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects,toolsor controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Travel may berequiredfor this role domestically.

WORK ENVIRONMENT

While performing the duties of this job, the employeerarely isexposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment isusually lowto moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For this position, the expected base pay range is $180,000.00 – $200,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. #J-18808-Ljbffr Dsv Air & Sea SAU