Director of the Event Management Office

Job Summary Reporting to the Director of Operations and Strategic Initiatives, the Director of the Event Management Office (EMO) provides strategic leadership and operational oversight for the university’s centralized event management function. The incumbent establishes and manages a campus-wide intake, approval, compliance, and coordination system for all events involving university facilities for the Vice President of Student Affairs’ Office. The Director ensures policy compliance, cross‑divisional coordination, equitable space access, risk mitigation, service alignment, and implementation of standardized fee and cost‑recovery frameworks. The position serves as the university’s central point of contact for internal and external event inquiries and leads the modernization of event scheduling systems, workflows, and campus calendar governance. Key Responsibilities Establish and operationalize centralized EMO structure Develop policies, procedures, and governance framework Lead cross‑divisional steering/advisory committee Define risk tiers, compliance standards, and routing protocols Provide executive‑level recommendations regarding space governance and event prioritization Oversee implementation of a centralized intake and approval workflow Ensure consistent application of TPM, risk, safety, and university policies Coordinate routing to Risk Management, University Police, Dean of Students, Facilities, and other stakeholders Exercise escalation authority for high‑risk or complex events Maintain audit‑ready documentation and compliance records Establish service‑level expectations for campus support units Ensure early notification and coordination with service providers Implement tiered rate structure (RSO, Affiliate, Fully Costed, Commercial) Develop and oversee reservation fee framework Recommend fee waivers and cancellation policies Provide oversight of EMS, Ad Astra, StarRez coordination strategy Lead selection and governance of centralized campus event calendar Establish reporting dashboards and analytics Identify automation and workflow efficiencies Develop training programs for planners and service units Knowledge, Skills & Abilities Comprehensive knowledge of event management operations in a higher education environment Knowledge of university risk management, safety, and compliance frameworks Knowledge of cost recovery, fee structures, and public institution financial policies Strong leadership and organizational development skills Ability to develop and implement policies and operational frameworks Strong analytical and problem‑solving skills Ability to implement and manage technology systems and workflow platforms Ability to communicate with constituents in a professional and respectful manner Required Qualifications Bachelor’s degree from an accredited institution Five (5) years of progressively responsible leadership experience in event management, operations, project management, logistics, university administration, or related field, including supervision of staff and cross‑functional coordination Preferred Qualifications Experience implementing centralized scheduling systems (EMS, 25Live, Ad Astra, or similar) Experience in public higher education Experience developing cost recovery or fee frameworks Experience leading organizational change initiatives Experience overseeing compliance review processes Compensation Classification: Administrator II Anticipated Hiring Range: $9,673/month - $10,000/month CSU Salary Range: $5,053/month - $16,221/month Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self‑disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order1083 as a condition of employment. #J-18808-Ljbffr