Service Coordinator Smithfield, Rhode Island Operations
$23 - $25 per hourRenewal by Andersen LLC
- # Smithfield, RI# Service Coordinator* Full Time* OperationsAs a Service Coordinator for Esler Companies – Renewal by Andersen you will play an integral role for our Service department. You will be responsible for providing world class customer service to our homeowners by determining problems, explaining possible solutions, and expedite corrections.## Job Details```Responsibilities- Take both inbound and outbound scheduling calls; including returning voicemails.- Maintain service scheduling for Service Technicians.- Quote parts and labor cost for non-warranty services.- Verify that payment has been received for any billable order prior to ordering or scheduling.- Documentation at every point of action and customer contact.- Scan service orders and confirmation into the correct customer’s electronic file.- Other duties as assigned.Qualifications- Customer Service experience required.- Excellent oral and written communication skills.- Ability to work individually and in a team environment.- Proficient in MS Office Suite, especially Excel.- Must be comfortable typing and answering phone calls.- Ability to adapt well and accept feedback in a changing environment.- Experience with operations, permitting, or ordering is a plus.Benefits- Medical, Dental, and Vision Insurance- Teammate Assistance Plan- Tuition Reimbursement- 401k with 50% match up to 6% of your annual pay- Paid Time Off- Company Paid Holidays- Paid Volunteer Time- And more!Pay $23 - $25 hourly.Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.```## Service Coordinator### Smithfield, RI - OperationscheckboxBy submitting this form, Andersen Corporation, Renewal by Andersen, and their subsidiaries and affiliates (collectively, “we”) collect certain categories of personal information in connection with an application for employment. We may collect your name, postal address, e-mail address, phone number, Social Security number, date of birth, driver’s license number, bank account information, passport number, and other personal identifiers to contact you, perform background checks, enter your information into our HR system if you are hired, process employee benefits and payroll if you are hired, and other human resource purposes. We may also collect prior work history, certifications, licenses, resumes, education records, and other professional or employment-related information to evaluate your application. Your information may be shared with background check providers, drug testing providers, or other third parties to verify information in your application or to facilitate background checks or drug screens. Typically, we retain personal information for the period necessary to fulfill the purposes outlined in our and, for California Residents, our , unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of the personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes. California residents have various rights related to their personal information, as more fully described in our and . For more information, please visit our and, for California residents, please visit our .
- J-18808-Ljbffr Renewal by Andersen LLC
Vacancy posted 1 day ago
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