SkillBridge Team Leader / Store Manager - District 1: Niagara Frontier

Job Description

Job Description

Summary

As a SkillBridge Team Leader – Store Manager, you’ll join a structured, full-time leadership development program designed to seamlessly transition your military experience into a high-impact career in retail operations. Over 12–16 weeks (up to 180 days), you’ll gain hands-on expertise in store management, team leadership, customer service excellence, financial accountability, and compliance. Under the guidance of seasoned store and district leaders, you’ll rotate across diverse store environments, progressively assuming greater responsibility while building the competencies needed to thrive as a Store Manager. Upon successful completion, you’ll be positioned for a potential full-time role within a growing convenience retail network, with a clear, scalable career path in retail operations and leadership.

Responsibilities

• Lead daily store operations with a focus on customer satisfaction, team performance, and operational efficiency
  
• Coach, mentor, and develop team members through consistent feedback, recognition, and performance management
  
• Oversee inventory control, merchandising standards, and loss prevention strategies
  
• Manage cash handling, daily reconciliation, and financial reporting with accuracy and integrity
  
• Ensure strict compliance with food safety, health regulations, and company policies
  
• Create and manage staff schedules aligned with business demands and team availability
  
• Proactively identify and resolve operational challenges using a solution-driven approach
  
• Cultivate a positive, inclusive, and high-performance team culture rooted in accountability and respect
  

Requirements:

• Minimum age of 21
  
• Active-duty service member approved for DoW SkillBridge participation
  
• Demonstrated leadership experience in military or civilian roles
  
• Strong communication, decision-making, and problem-solving skills
  
• Ability to perform effectively in a fast-paced, customer-centric retail environment
  
• High standards of professionalism, integrity, and personal accountability
  
• Openness to learning, growth, and taking on increasing responsibilities
  
• Valid driver’s license and reliable transportation (as applicable)
  
• Must meet minimum age requirements based on state regulations and role responsibilities
  

Program Highlights

• Comprehensive retail leadership development program
  
• Immersive, hands-on training in real-world store operations
  
• One-on-one mentorship from experienced store and district leaders
  
• Exposure to multiple store formats and operational models
  
• Progressive responsibility with structured coaching and feedback
  
• Clear pathway to full-time employment upon successful completion
  

Key Training Areas

• Store Operations & Customer Experience Excellence
  
• Team Leadership, Development & Coaching
  
• Inventory Management & Merchandising Standards
  
• Financial Accountability & Cash Handling Procedures
  
• Food Safety, Health Compliance & Regulatory Standards
  
• Staff Scheduling, Workforce Planning & Performance Management
  

Key Attributes for Success

• Leadership Mindset: Leads by example, inspires teams, and drives accountability
  
• Customer Focus: Delivers consistent, high-quality experiences that build loyalty
  
• Adaptability: Thrives in dynamic environments and responds effectively to change
  
• Ownership Mentality: Takes initiative, drives results, and owns outcomes
  
• Team-Oriented Approach: Fosters collaboration, open communication, and mutual respect
  

Preferred Experience (Not Required)

• Background in retail, operations, logistics, food service, or other customer-facing industries
  
• ServeSafe Food Protection Manager Certification
  
• Experience leading teams, managing schedules, or overseeing daily operations
  
• Familiarity with performance metrics, inventory systems, or financial reporting
  
• Long-term interest in a career in retail, operations, or multi-unit leadership
  

Post SkillBridge Employment

Participants who successfully complete the SkillBridge program may be evaluated for full-time employment as a Store Manager - Team Leader with Crosby’s, based on performance, demonstrated competencies, and business needs within the designated region.

Compensation: $62,000 - $65,500 (final offer based on experience, qualifications, and location)

Benefits: Eligible full-time employees may have access to a comprehensive benefits package, which may include:

• Health, dental, and vision insurance
  
• Paid time off and holidays
  
• 401(k) retirement plan with company match (if applicable)
  
• Tuition reimbursement
  
• Employee discounts and additional company-sponsored program
  
• Ongoing training and career development opportunities