TECHNICAL SERVICE MANAGER

Description

Position at Empire Packing

Description

JOB TITLE:    Technical Service Manager- MEMPHIS, TN 

Principle Responsibilities:  

• Maintain product integrity and food safety within the plant
• Run quality control area and delegate tasks within the area
• Organize and train all people within the quality assurance area
• Implement government mandates regarding quality control and food safety in all areas of the plant
• Maintain effective communication channels between government and plant officials
• Monitor all government regulations, programs, and policies regarding food safety both inside and out of the plant (FSIS, USDA, FDA, etc.)
• Keep employees focused on HACCP and GMP procedures
• Track microbiological trends, sanitation program performance, and product shelf life within plant and communicate results to plant team members and corporate quality assurance
• Create and write quality control programs to be implemented plant and company wide
• Adhere to specific customer request and specifications in reference to quality of products
• Develop and organize different means of evaluating product quality and then develop better ways to produce products
• Oversee all raw material claims and product/ingredient receiving procedures
• Knowledge, background and expertise in meat operations is critical.Areas of knowledge must include HACCP, specification adherence to incoming raw materials, brine mixing procedures, ingredient and allergen control, trimming, chilling, styling & packaging specs, packaging modified atmosphere characteristics, final box/package configuration and shelf-life
• Evaluate sanitation and pest & rodent contractor’s performance to ensure they are completing their jobs in a safe, effective and professional manner
• Prepare, implement and monitor standard operating procedures for each production area in the plant
• Constantly review and update product quality control programs
• Manage special projects regarding quality and food safety for the plant
• Work tasks fluctuate demanding on the direction of government officials, plant conditions, and business objectives
• Responsible for ensuring that all areas of the plant are properly sanitized
• Conduct department meetings on a regular basis
• Coordinate efforts implementing new products/process with respective parties (i.e. engineering, production, management, maintenance)
• Develop, maintain and implement any programs relating to customer, or 3rd party requirements, to include leading audits and maintenance of BRC certification
• Monitor, track and evaluate all SPC programs mandated relative to customer requirements or plant performance
• Work closely with operations to ensure regulatory compliance, customer specifications and performance metrics are maintained

• Responsible for maintaining the facility “audit ready” at any given time, in more specific terms: customer audits, BRC, USDA/FDA/FSIS and Organic audit. 

Working Conditions: 

• Conduct walk through inspections, and meetings in a cooled environment 
• Fast paced environment
• Exposure to various chemicals, machinery, and knives
• Slippery floors, extreme temperatures and loud noises
• Assist with directing inventory assistants with deliveries when necessary (pallet jack work)
• Schedule M-F and weekends when needed

Qualifications:

Education:

• B.S. in Animal Science, Meat Science, Food Science or related science discipline preferred 
• College experience beneficial to develop writing skills and animal science knowledge  

Experience: 

• Minimum 5-7 years’ experience in the quality assurance area
• HACCP certification
• Retail Ready/Case Ready experience preferred

Special Skills:

• Strong written and oral communication skills
• Statistical/Math background
• Basic computer skills
• Strong Math skills
• Ability to review and analyze large amounts of data and identify trends.
• Knowledge, background and expertise in case ready operations is critical.Areas of knowledge must include HACCP, specification adherence to incoming raw materials, trimming, chilling, styling & packaging specs, packaging modified atmosphere characteristics, final box/package configuration and shelf-life.

Work Environment:

The work environment may include cold and/or hot temperatures, fast-paced setting, and exposure to various chemicals, machinery, and knives. Can further include slippery floors and loud noises.

The applicant who fills this position will be eligible for the following compensation and benefits:

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: sick leave, vacation, and 6 company observed holidays;
• 401(k): company match begins after the first year of service and follows the company vesting schedule;
• Base salary range of $90,000-$121,000
• Incentive Pay: This position is eligible to participate in the Company’s annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program
• Career Development: Our Company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.  

For individuals assigned and/or hired to work in states where it is required by law to include a reasonable estimate of the compensation for any given position, compensation ranges are specific to those states and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate’s relevant experience, qualifications, skills, competencies, and proficiencies for the role.

This position does not have an application deadline. We will continue to recruit until the position has been filled.

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. 

About us:

JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim’s, the largest poultry company in North America. JBS USA employs more than 100,000 team members, and our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year. 

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members. 

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE/Vets/Disability 

Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.