Shift Leader

Join our Dunkin' team in Avon as a high-potential Shift Leader in Training (Manager Trainee), with a clear track to move quickly into a Shift Leader / Manager role. This is a growth-focused opportunity for someone eager to develop leadership skills fast in a fast-paced quick service restaurant (QSR). Through hands-on training, you'll help run daily operations, support a great guest experience, and foster a positive, team-first culture. If you're reliable, work with a sense of urgency, and want a role where promotion is earned through performance (not "time served"), this could be the right fit for you. What You'll Do (Daily Responsibilities) Running shifts and keeping the team on track during busy rushes Providing excellent guest service and addressing concerns calmly and professionally Operating the register and assisting with basic cash-handling procedures Training, coaching, and motivating crew members Upholding Dunkin' standards for cleanliness, food safety, and speed of service Helping with opening/closing routines based on your schedule Learning the essentials of shift execution (break coverage, deployment, and pacing) Why You'll Like This Role Fast advancement path (move up as you show you're ready) Flexible scheduling (morning/day/evening/weekend options depending on store needs) Hands-on leadership experience to build a lasting career Benefits for full-time employees: Health insurance + Dental insurance Employee discount Paid training Qualifications Reliable, punctual, and ready to take ownership Comfortable in a fast-paced restaurant/QSR environment Strong communication skills and a team mindset Coachable—open to feedback and focused on improvement Leadership potential (you don't need to know everything on day one) Preferred (not required) Shift lead, supervisor, key holder, or restaurant leadership experience Dunkin’, coffee, or QSR experience Schedule Flexible scheduling available Weekends are required. #J-18808-Ljbffr