Memory Care Director

Memory Care Director

POSITION SUMMARY

The Memory Care Director (MCD) helps create joyful and vibrant communities by providing exceptional leadership, overseeing and supervising specific operations and community staff and departments. By being available to staff, residents and families, the MCD is able to keep a pulse on community culture and address concerns in a timely manner. The MCD is responsible for assisting with communicating the vision of the organization and consistently demonstrating our Mission and Values. This position includes a performance incentive plan with an annual bonus based on company financial goals and individual performance.

ESSENTIAL JOB FUNCTIONS

• Begins each day with the goal of inspiring a joyful and vibrant community. Look for creative ways of recognizing staff and elevating our Mission & Values.
• Leads daily stand up meetings at community.
• Leads monthly All Staff meetings.
• Meets with residents and staff to ensure satisfaction and engagement. Oversees survey processes as directed.
• Implements goals and objectives consistent with the overall policies and procedures of the company.
• Assures that all State Regulations, corporate and community policies and procedures are followed.
• Supervises and oversees all resident programs and projects operated under the auspices of the company as directed.
• Confers with residents and other individuals, groups and outside agencies having interest or potential interest in the affairs of the community; explain policies and programs to the public as necessary.
• Represents Fieldstone in community and professional meetings.
• Selects, trains, mentors, and evaluates personnel; establishes and monitors employee performance objectives, prepares and presents employee performance reviews, provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance and involved in the termination process; addressing complaints and resolving problems.
• Obtains bids/contracts for projects, services, programs consistent with the needs of the community; oversee performance of contractors as requested.
• Attends and participates in required meetings and trainings. Stays current on all assigned tasks and duties.
• Performs other duties as assigned.
• Supervises, oversees and monitors departments and programs in front reception, maintenance, housekeeping, dining, and life enrichment. Communicates issues with the ED who will make final decisions on performance and outcomes.
• Ensures efficient organization and management systems are operating at optimum level.
• Understands existing budget, vendor, and contractual relationships, reasons for current commitments; requests changes to any of the above relationships for approval.
• Complies with annual budget parameters; forecast when additional funds may be needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement mid-year adjustments. Requests expenses through Executive Director.
• Hosts monthly town hall meeting with residents and family members.

EXPERIENCE, QUALIFICATIONS & SKILLS

• At least 21 years old and has obtained certification of completing a recognized administrator training and has three years paid experience providing direct care to vulnerable adults OR managing persons providing this type of care. OR
• Associate degree (or higher) in a related field (health, social work, business administration, etc.) AND has completed a qualifying administrator training program OR completes the program within six months of starting administrator duties OR has two years paid experience providing direct care to vulnerable adults in a setting licensed by a state agency for this type of care OR managing persons providing this type of care.
• Supervisory experience preferred.
• Ability to read, write, speak and understand English.
• Basic mathematic skills - ability to compute rate, ratio, and percent and to create and interpret bar graphs.
• Clear reasoning abilities; able to apply common sense and creative problem solving; reacts calmly and efficiently in emergencies.
• Solid public speaking and communication skills.
• Meets all mandatory health requirements by State regulations.
• Resident care philosophy with a focus on providing the highest level of quality service and professional interaction.
• Ensures a clean, neat, comfortable, safe environment for residents, staff & visitors.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Able to understand and oversee staffing schedules.
• Ability to relate positively and communicate appropriately with residents, families, community members, volunteers and other employees.
• Has compassion and special interest in working with the senior population.
• Maintains CPR and First Aid Certification as required by State regulation.
• Pass a Criminal Background and fingerprint check.
• Maintains current Food Handlers Card.
• Ability to work a flexible schedule, including weekends, holidays and overtime, to meet the requirements of the position.
• Ability to creatively problem-solve in both resident care and employee management
• Ability to work independently (with minimum supervision)
• Able to read and understand monthly financial statements and budget reconciliation reports.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk to sit and talk or hear. The employee frequently is required to use hand to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally life and/or move up to 30 pounds.

WHAT WE OFFER

• Competitive Compensation Program - Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
• Health Care
• Medical, Dental and Vision plans
• Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution
• Extra Benefits
• Sick time accrues at 2.17 hours every pay period (24/year), available for use after 90-days
• Paid time off accrues at 2.85 hours every pay period (24/year), available for use after 90-days
• Floating Holiday: 3.47 hours accrues every pay period (24/year), up to 56 hours annually
• Seven paid holidays: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas
• Up to 3 days Bereavement Leave
• Employer Paid Life Insurance
• Traditional and Roth 401(k) with annual employer discretionary contribution after 12 months and 1000 hours worked, semi-annual enrollment
• Cascadia Assistance Fund to provide financial help with hardships or continuing education
• Employee Assistance Program