Operations Associate

Operations AssociateFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.Operations AssociateMontblanc | WoodburyReports to: Boutique ManagerOverview Reporting to the Boutique Manager, the objective of this role is to maintain boutique operations and contribute to the profitability of the boutique by receiving, handling, and helping to manage inventory of merchandise in a timely and organized manner.Primary ResponsibilitiesEnsures permanent accuracy of stock in store and organizes weekly/monthly cycle countsEnsures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the dayEnsures good reception of deliveries from central warehouse and controls upon receptionManages and follows up on stock transfer between stores or stock sent for commercial activitiesOrganizes end of season returnsParticipates in the morning team briefings and shares important operational information including daily deliveries and stock updatesSupports stock requests from team membersShares inventory results, consignment issues and all other topics to finance teamCommunicates with other stores on best practices and issues they may have encounteredTranslates Montblanc attitude of entrepreneurship, togetherness, excellence, creativity and positive impactResponsible for the follow up and management of all shipping documents/ VAT DOCUMENTSSupports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)Provides administrative support to the team in booking couriers, deliveries, transfersCompletes store supply ordersSupports the manager to ensure perfect compliance with Richemont processesQualificationsPrevious experience in retail sales; jewellery or high-end luxury product sales is preferred.Strong understanding of Customer Service needs and customer priorities.Ability to establish and maintain effective relationships with customers and gain their trust and respect.Excellent interpersonal, communication and computer skills are needed.Strong attention to detail with the ability to handle multiple tasks simultaneously.Physical RequirementsAbility to sit down and stand for extended periods of timeAbility to lift up to 20lb boxes regularlyReaching to access product stored within cabinets or on shelvesBending to access product stored within cabinetsOccasional need to use a ladder to reach productUnpacking and/or lifting of large boxes that contain productRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.At Richemont, We Craft the Future!Expected Hourly Range: $21.00 - $26.00Salary will be determined based on relevant skills and experience.