Bakery Manager
Ball's Food Stores Inc
We are looking for an experienced, driven Bakery Manager to lead our Bakery Department at Price Chopper . In this role, you'll take ownership of the department's daily operations-leading and developing your team, maintaining high standards for product quality and freshness, driving sales, and ensuring guests have an exceptional experience every time they shop.
At Price Chopper, we're more than a grocery store-we're a team committed to exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, you'll have the opportunity to make a direct impact on your department, your team, and the guests we serve.
This is a great opportunity for a leader who enjoys working in a fast-paced food environment and takes pride in building a successful department. You'll balance team leadership, production, merchandising, inventory, ordering, food safety, and guest service to ensure the Bakery Department is well-stocked, visually appealing, and ready for business.
Key Responsibilities & Job Duties
- Lead, supervise, train, develop, evaluate, and coach Bakery Department teammates to deliver exceptional guest hospitality and strong department performance
- Establish clear expectations for productivity, guest service, food quality, department standards, and daily execution
- Manage department schedules and staffing levels to support business needs while operating within labor budgets
- Oversee daily Bakery Department operations to ensure products are fresh, available, properly prepared, and attractively displayed
- Lead and support bakery production, preparation, packaging, and merchandising according to company standards
- Ensure teammates follow approved recipes, portioning, production procedures, and quality standards
- Maintain high standards for product freshness, quality, appearance, packaging, and availability
- Manage department inventory through accurate ordering, receiving, rotation, and product and supply control
- Monitor inventory levels, product movement, and ordering needs to maintain availability while minimizing waste and shrink
- Analyze department sales and performance reports to identify opportunities and implement strategies to improve sales and department performance
- Build and maintain attractive bakery displays that maximize product appeal and sales
- Execute promotional, seasonal, and advertised merchandise according to company direction
- Ensure accurate pricing, signage, product labeling, and promotional execution throughout the department
- Manage markdowns, damaged products, and shrink according to company standards and procedures
- Maintain compliance with food safety, sanitation, personal hygiene, and allergen handling requirements
- Ensure proper labeling and handling of products, including ingredients and allergens, according to company and regulatory requirements
- Ensure proper operation, cleaning, maintenance, and safe use of bakery equipment and tools
- Provide knowledgeable and exceptional guest service and assist guests with product selection and questions
- Stay informed on products, promotions, and store updates and communicate relevant information to the team
- Communicate clearly and professionally with teammates, guests, vendors, and store leadership
- Conduct and participate in team meetings, trainings, and safety meetings to reinforce expectations and operational standards
- Collaborate with other department managers and store leadership to support overall store performance
- Support opening and closing procedures and ensure the department is prepared for business throughout the day
- Maintain a clean, organized, safe, and guest-ready department
- Other job duties as assigned
Minimum Qualifications
- High school diploma, GED, or equivalent work experience
- Previous supervisory, team lead, or management experience preferred
- Previous grocery, retail, bakery, restaurant, food service, or food preparation experience preferred
- Strong leadership, coaching, communication, and organizational skills
- Experience with scheduling, ordering, inventory management, and department operations
- Knowledge of food preparation, product quality, freshness, and rotation practices
- Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays
- Commitment to providing exceptional guest hospitality
- Ability to work effectively in a fast-paced, team-oriented environment
Preferred Qualifications
- Previous Bakery Manager, Assistant Bakery Manager, or food service leadership experience
- Knowledge of food safety and sanitation standards
- Food safety certification preferred
- Experience with bakery production, food preparation, or following recipes and portioning standards
- Experience operating bakery or kitchen equipment
- Knowledge of food allergen handling and labeling requirements
- Experience building and maintaining attractive bakery displays
- Bilingual or multilingual skills a plus
Why This Role Matters
The Bakery Manager has a direct impact on product quality, sales, inventory, shrink, teammate performance, and the overall guest experience. This role is responsible for bringing strong leadership and consistent execution to one of the store's key fresh departments while developing a team that takes pride in delivering quality products to our guests every day.
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