ASSISTANT COMMUNITY MANAGER

Company Overview:
We are a growing property management firm committed to delivering high-quality living experiences for our residents. We pride ourselves on professionalism, integrity, and culture. We're currently seeking a motivated and customer-focused Assistant Community Manager to support the daily operations of our 336-unit property, Sosa at Palo Alto in San Antonio, TX.

Position Summary:
The ideal candidate must possess excellent communication skills, strong customer service skills, administration and computer skills. They will engage directly with our residents and address a wide range of needs and concerns. It's an excellent opportunity for someone with multifamily experience who is motivated and inviting and thrives in a customer service driven environment.

Key Responsibilities:

• Provide exceptional customer service to residents
• Maintain an excellent customer service relationship with residents and property owners, responding to inquiries in a timely manner
• Respond to and resolve resident requests/concerns promptly and courteously
• Conduct property tours and present apartments to prospective residents in a professional and persuasive manner
• Support lease renewals and negotiate terms when needed
• Coordinate with maintenance to ensure timely response to work orders and perform periodic property inspections
• Collect, post and deposit rental and other income within 24 hours of collection.
• Keep all lease files current and complete.
• Maintain dead files in proper condition.
• Prepare and deliver all delinquency, eviction, and three-day notices to vacate.
• Review all lease files prior to move-in.
• Schedule renewals or move-outs.
• Conduct resident move-outs in accordance with state law and company standards.
• Assume Community Manager's responsibilities when not available.

Qualifications:

• 2+ years of experience in multifamily property management with a demonstrated track record of success
• Excellent interpersonal skills and communication skills
• Administrative skills
• Must possess a positive attitude and strong customer service skills
• Yardi experience
• Lease up experience
• Bilingual, strongly preferred
• LIHTC/HUD experience, strongly preferred
• Section 8 experience

WHAT WE REQUIRE:

• LIHTC tax credit experience
• Must be able to work Saturdays
• Valid driver's license
• Must successfully pass pre-employment background check and drug test

Why Join Us?

• Competitive hourly wage $22-$24/hour based on experience
• Monthly renewal commission
• Supportive and collaborative work environment
• Opportunities for professional growth and development