Program Support Assistant, Summer Programs

Program Support Assistant

Berklee's Office of Summer Programs will be offering 15+ short-term programs this year in the areas of music, theater, and dance and will be welcoming 1,500+ students to campus over the course of June, July, and August. The Program Support Assistant provides operational and administrative support for Summer Programs. Work Schedule: up to 15-30 hours per week, as needed and determined by program directors.

Job Duties:

• Provide exemplary customer service when interacting with program participants and families; may involve greeting participants and families, answering questions, directing traffic, and otherwise acting as a resource for participants
• Provide on-the-ground support for program directors as needed, including classroom assistance, monitoring jam sessions and other program activities
• Run errands on-campus as needed
• May include general office support, including printing, organizing, and distributing student schedules and written music to be used as teaching materials

Required Qualifications:

• Must be punctual and reliable with a friendly and upbeat attitude. Lateness will not be tolerated.
• Experience working with customer service, especially face-to-face.
• Familiarity with Berklee campus and key buildings and offices.
• Strong organizational skills.
• Must be available for in-person work at the Boston campus during the summer months.

Both a resume and cover letter are required to apply. Applications missing any of these materials will not be considered.

Hourly Rate: $16.45

Hiring Manager: Katarina Douglas