Customer Service Rep - Lakeport, CA
$16.9 - $23 per hourLincare Holdings
Offering $16.90 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Job Responsibilities:
* Communicate with customers via inbound and outbound manual calls, as well as outbound calls that are generated via an automated dialer system
* Document calls, entering customer orders in computerized record keeping system
* Verify and update customer demographic information
* Read and analyze documents such as patient orders
* Comprehend pharmacy prescription terminology
* Effectively communicate with coworkers and patients alike
* Help with the training of employees
* Calculate figures and amounts in reference to frequency and doses dispensed
* Apply common sense understanding to carry out oral and written instructions
Vacancy posted 3 days ago
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