Product Engineer

About The Role We’re hiring a Product Engineer to collaborate on a team that will continuously deliver value to customers. This is a role for future founders and people who have a deep sense of ownership over customer outcomes and creating tangible value quickly. It’s a hybrid product, engineering, and customer-facing role for career software engineers that think like a business operator. You’ll work closely with product, engineering, customer teams, and sometimes directly with customers to ship the software that makes Two Dots more useful, more reliable, and easier to adopt. Examples of work might include converting manual onboarding steps to self‑service, working on UIs used by hundreds of thousands of consumers, or quickly solving urgent customer workflow issues end to end, either from the office or on‑site with the customer. What You’ll Do Integrate Two Dots with property management systems and other messy real‑world APIs. Streamline customer acquisition with productized, self‑serve workflows. Forward‑deployed engineering work and special engagements with high‑value customers. Fix urgent bugs and workflow issues quickly when customers are blocked. Communicate status, risks, tradeoffs, and decision points clearly to your manager and teammates. Work across product, customer success, sales, and operations to drive outcomes through teamwork. What We’re Looking For 2+ years of professional software engineering experience. Strong TypeScript and React skills. Comfort building polished, reliable workflows. Enough backend experience to design data models, APIs, and business logic. Experience working with external APIs, integrations, or operationally messy systems where reliability depends on the client, not the server. Strong communication skills and an even temperament under pressure. Good judgment about when to move fast and when to slow down. A practical, customer‑oriented mindset. Ability to manage your own work as requirements change. Influence direction while remaining collaborative. Strong alignment with Two Dots’ mission and the customer outcomes we are trying to create. What Makes Someone Successful Here The best person for this role is grounded, realistic, and impact‑oriented. They want the business to succeed, customers to get value, and the product to become easier to adopt. They do not need an elite CS background or large‑scale systems specialization. They do need to be a strong enough engineer that they can ship independently without creating quality‑control burdens for the rest of the team. They are fluent with modern coding agents and AI‑assisted development, but they do not outsource their judgment. They understand the code they change, recognize when they are taking on technical debt, and make those tradeoffs deliberately. They are also comfortable with scope, structure, and team goals. They understand that startups are not a license to "do whatever I want", they are an opportunity to work with urgency and ownership toward important outcomes where your contribution matters greatly. #J-18808-Ljbffr