Claims Associate II - Auto

Overview Zurich is currently hiring a Claims Associate II to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage liability and property damage claims caseload that consists of low to moderate exposure. You will own your assigned claims from end to end, resolving claims according to best practices. As part of Zurich North America’s commitment to service excellence, you will build partnerships with customers and brokers, and may be aligned to specific accounts. Work Environment Zurich North America Claims acknowledges that work life-balance and flexibility are a priority. The hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. Occasional in-office attendance is expected. The position is based in either Omaha, NE or Dallas, TX. Remote Working: Hybrid. Schedule: Full Time. Employment Sponsorship Offered: No. Location(s): AM - Dallas, AM - Omaha. Basic Qualifications Bachelor’s Degree and no prior experience required in the Claims area OR High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area OR Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND Must obtain and maintain required adjuster license(s) Experience with Microsoft Office Preferred Qualifications Insurance industry, medical terminology, or medical billing knowledge Analytical and organizational skills Ability to multi-task Strong communication skills Adapt to a changing environment Body Injury experience Pay & Benefits The proposed hourly rate for this position is $22.02 - $30.24, with short-term incentive bonus eligibility set at 5%. Benefits include competitive pay and comprehensive benefits for employees and families. EEO Statement Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code §1033. #J-18808-Ljbffr