Inside Sales Supervisor

Overview We are seeking an Inside Sales Leader, Personal Lines who is responsible for leading and managing a team of inside sales representatives who specialize in selling personal insurance policies to individuals. This role focuses on driving sales performance, providing guidance and support to the team, and ensuring that sales targets are met while fostering a positive and customer‑centric team culture. How you’ll make an impact Lead and manage the inside sales team, providing leadership, guidance, and support to ensure high performance. Set clear sales targets and performance expectations for the team. Monitor individual and team performance, provide constructive feedback, and implement strategies to improve sales efficiency. Foster a positive and motivating work environment that encourages teamwork, collaboration, and knowledge sharing. Collaborate with the sales team to develop and implement sales strategies to achieve revenue goals. Identify target markets, develop prospecting techniques, and implement effective sales processes tailored to personal lines business needs. Continuously evaluate and adjust strategies based on market trends, client feedback, and performance metrics. Ensure the team delivers outstanding customer service by promoting a customer‑centric approach. Support the team in meeting with potential clients to understand their insurance needs, assess risk profiles, and recommend suitable personal insurance policies. Assist and educate team members in both new client acquisition and existing client service requirements. Track and analyze sales metrics, including individual and team performance, conversion rates, and revenue generated. Provide regular reports to management on sales performance, pipeline status, and market trends. Identify areas for improvement and implement corrective actions as needed. About you Required: Bachelor's degree with 4+ years personal lines sales experience, or high school degree/GED with 8+ years personal lines sales experience. Minimum 1 year of supervisory experience. Insurance licensing required. Proven track record of sales success against company‑provided sales targets. Prior experience managing sales performance metrics, detailed forecasting and production reporting. Keen understanding of professional and industry standards/practices as well as small business insurance carriers and wholesalers. Proven experience in sales, preferably in commercial insurance or a related field. Strong leadership and team management skills. Excellent communication, interpersonal, and negotiation abilities. In‑depth knowledge of commercial insurance products and coverage options. Ability to motivate and encourage a sales team to achieve and exceed targets. Focused on delivering outstanding customer service without losing sight of results and targets. Proficient in using CRM software (e.g., Salesforce) and other sales tools. Ability to analyze sales data, identify trends, and implement improvements. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one. Life and accident insurance. 401(K) and Roth options. Tax‑advantaged accounts (HSA, FSA). Educational expense reimbursement. Paid parental leave. Other benefits Digital mental health services (Talkspace). Flexible work hours (availability varies by office and job function). Training programs. Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. Charitable matching gift program. And more… We value inclusion and diversity We value inclusion and diversity Equal Employment Opportunity Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr