Walmart AMP Security Guard

Security Guard Position The primary responsibility of this position is to provide guests with a secure and positive experience at Walton Arts Center/Walmart AMP. Security guards will execute screening procedures and enforce policies designed to minimize risk and disruption of the event experience while ensuring a strong positive customer service interaction. Security guards are expected to uphold the values of the organization and to follow Walton Arts Center/Walmart AMP procedures related to interactions with guests. Duties and Responsibilities Provide a secure and positive first impression of Walton Arts Center/Walmart AMP by offering superior, individualized service. Monitor entry and exit points to specific areas of Walton Arts Center, including screening of guests' bags prior to entering the venue. Provide Walton Arts Center/Walmart AMP Guests accurate event and facility information. Enforce facility policies (i.e., no smoking, no re-entry) and procedures throughout the building. Respond to emergencies as necessary. Aid in direction of orderly evacuation of the building during emergencies. Deal with patron problems and complaints up to the level where intervention by a Security Supervisor is required. Minimum 1 year experience in a position where interacting with the public to provide services was a requirement of the job. Excellent knowledge of public safety and security procedures and protocols. Ability to remain calm and perform duties under pressure and time limits Reliable and punctual. Able to secure transportation to and from work when scheduled. Willing and able to interact with the organization through digital means via web page, smartphone apps or otherwise for the purposes of communicating schedule, shift notes and other necessary information with supervisor and colleagues. Preferred Qualifications We encourage applicants with a wide range of relevant experiences and skills to apply. Experience in emergency response, military service, or similar high-stress environments is valued, but not required. Physical Requirements Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (internal radio devices) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises, pyrotechnics, and cannons as part of shows and events Ability to work in a variety of environments, including but not limited to heights, elevators, darkened areas, around crowds, loud noise, and flashing lights. Continuous standing and walking, including up and down stairs. Walton Arts Center