Lobby Concierge

Lobby Ambassador KKR NYC Salary: $30-$31.20/hr Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. Job Summary The Lobby Ambassador serves as the first point of contact for visitors, clients, and employees, creating a professional, polished, and welcoming atmosphere in the lobby area. This role is responsible for managing daily front desk operations, delivering outstanding customer service, coordinating visitor access, and ensuring the smooth and secure flow of foot traffic throughout the facility. The ideal candidate is friendly, attentive, organized, and committed to making every guest feel valued. Key Responsibilities: Front Desk Operations Greet all guests and employees warmly and professionally upon arrival. Manage check-in and check-out processes using digital visitor systems. Issue visitor badges and enforce access control procedures in line with company policies. Keep the lobby and front desk area clean, organized, and visually presentable at all times. Key Competencies: Warm, welcoming, and professional demeanor; strong interpersonal and communication skills; high attention to detail and organizational skills; ability to handle multiple tasks with grace and efficiency; reliable, punctual, and proactive in addressing daily needs. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws. Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off (varies by site/state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, personal leave.