Patient Care Coordinator

Patient Care Coordinator

Location: Kennewick, WA

Job Type: Part-Time

Compensation: $19 - $22/hr

Schedule/Availability: Under 30 hours per week. Flexible availability, including weekends.

Synergy is a proud partner of Advanced MedAesthetic Partners, a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.

The Patient Care Coordinator (PCC) represents our Clinic. The Patient Care Coordinator is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The Patient Care Coordinator is responsible for promoting the products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the Patient Care Coordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.

Why Join Us?

• Industry Recognition: Join an award-winning aesthetic practice
• Elite Environment: Work alongside top-tier injectors and aesthetic professionals
• Growth-Focused Culture: Ongoing training, mentorship, and national AMP network access
• Built for You: A place where your talent is supported, your voice matters, and your impact is recognized

Responsibilities:

• Demonstrate professionalism and a positive attitude while building effective relationships with patients, physicians, employees, and other professionals.
• Understand the goals of the practice and independently develop and execute plans of action to achieve those goals.
• Handle sensitive matters with discretion and maintain strict confidentiality.
• Actively support and remain aligned with the vision and goals of the practice.
• Operate various technological equipment such as a POS system in order to review client information, schedule, and adhere to clinical standards.

Requirements & Experience:

• Previous medical experience in aesthetics, plastic surgery, cosmetic dermatology practice, or similar experience in a client-facing, customer service focused role.
• Strong organizational and communication skills.
• Proven ability to manage confidential information appropriately.
• High school diploma or equivalent required
• Bilingual preferred

Physical Requirements:

• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Employees may be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

Benefits & Perks:

Competitive Pay + Performance Incentives Annual Beauty Budget (increases with tenure)

AMP Rewards & Recognition Programs 401(k) + Employer Contributions Continuing Education + National Training Opportunities Mentorship from Industry Leaders & KOLs Generous PTO + Holiday Closures Flexible Scheduling

Equal Employment Opportunity Statement

Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.

For more information about this opportunity, please apply with an updated copy of your resume and await correspondence. All applications will be managed on a first come first served basis.