Supervisory Veterans Service Representative (AVSCM)
US Department of Veterans Affairs
Job Title
Supervisory Veterans Service Representative (AVSCM)
Duties
Help
Specific duties include:
Oversees the claims and appeals processing program by planning, organizing, coordinating, directing, and controlling the work of the division.
Directs staffing, placement, assignment and training of division personnel to manage division workflow/productivity.
Exercises final authority for the full range of Division's personnel actions (i.e., merit promotion, reassignment, details, etc.)
Conducts long and short-range planning relating to prospective changes in functions, programs and comprehensive evaluation of goals, objectives and accomplishments.
Manages budgetary matters for efficient and economical methods of production.
Revises and develops work methods to support division priorities.
Reviews written correspondence to individuals, Congressional, White House, or other special inquiries for approval.
Monitors Equal Employment Opportunity & Diversity Inclusion policies to ensure guidance is enforced.
Establishes and builds relationships with stakeholders to exchange or distribute information regarding agency programs or policies.
Serves as technical advisor to Regional Office Director, other station personnel, other organizations and agencies and other VA personnel for the administration of Compensation and Pension programs.
Consult with supervisors and union representatives/officials to discuss and resolve employee performance issues, complaints or grievances.
Collaborates with station management and Division Chiefs in deciding on and/or coordinating work related changes affecting other units or divisions.
Work Schedule
Monday-Friday, 8:00am-4:30pm
Position Description/PD#
Supervisory Veterans Service Representative (AVSCM); PD 37977A
US Department of Veterans AffairsVacancy posted 2 days ago
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