#189 Food Service Team Leader-Putnam

Food Service Team Leader-Putnam

Oversees the Food Service operation of the store inclusive of the Food Court area to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales. Ensures that all corporate and state sanitation procedures and regulations are met. Supervises and directs the work of Food Service personnel within the department. Provides fast, friendly, helpful and efficient service to all Price Chopper customers.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Manage day to day department operations to include:
• Ensuring the proper supervision of department staff.
• Responsible for appropriate scheduling and staffing of department to satisfy business needs.
• Ensure that all associates within department adhere to all Federal and State laws, as well as all corporate policies and procedures related to safety/sanitation.
• Responsible for the hiring, training, and development of all departmental staff. Documents performance issues, and recommends disciplinary actions as needed.
• Ensure that all associates in department follow company dress code.
• Ensure that each associate provides the highest level of fast, friendly, and efficient customer service, exhibits C.H.O.P.S behaviors, adheres to 5S standards, at all times.
• Understands and follows the corporate code of conduct.
• Responsible for monitoring, controlling and achieving pre-established financial results set forth for the department. This includes but is not limited to monitoring the following:
• Payroll
• Budgeted sales
• Gross Profit
• CTO
• Shrink
• Inventory levels
• Responsible for the appropriate merchandising of department products. This includes but is not limited to following:
• Ensuring that products are displayed as per Corporate planograms and special programs
• Expressing a complete knowledge of department products to the customer
• Ensure that proper shelf and display conditions are adhered to
• Ensuring proper stock levels of items, especially sale items
• Ensuring proper item rotation
• Ensuring the department conforms with all corporate, Federal, and State signing policies and regulations. Maintain Cold case logs, Hot food logs and Cooling logs consistent with store policy.

Minimum qualifications must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Satisfactory performance reviews. Strong communication skills. Basic literacy. Basic computer skills.

Education and experience: High School Degree or equivalent. 3+ years of related experience.

Physical requirements: Exposure to hot environment, occasional 1-3 hours exposure to cold environment, standing constant 5-8 hours, walking constant 5-8 hours, grasping/finger movement & dexterity- left/right hands constant 5-8 hours, bending frequent 3-5 hours, twisting frequent 3-5 hours, pivoting frequent 3-5 hours, squatting/kneeling occasional 1-3 hours, pushing/pulling occasional up to 50lbs lifting frequent 3-5 hours up to 25lbs lifting occasional 1-3 hours up to 50lbs.

Equipment used: Computer applications, phone, cleaning supplies, dolphin cooking equipment, fryer, register, scales, knives, slicers, ovens/stoves.

Price Chopper Supermarkets-Market 32