Salesforce End User Support
Robert Half
Robert Half is seeking a Salesforce Administrator to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. Apply today! Duration: Through to January 2027 to startLocation: 100% OnsiteSchedule: Monday - Friday at 8am to 5pm PSTJob Responsibilities:Provide one-on-one Salesforce coaching and support sessions for approximately 35 users.Proactively schedule time with users rather than waiting for support requests.Support users across the full spectrum of proficiency, from individuals who have never logged in to experienced users needing advanced reporting assistance.Troubleshoot Salesforce navigation, reporting, dashboard, data entry, and usability questions.Assist users with report creation, dashboards, and data access.Lead small-group training sessions, office hours, and power-user workshops.Support testing and validation efforts related to enhancements and releases.Partner with Salesforce administrators, developers, and vendors on escalated issues.Identify recurring challenges and recommend adoption and process improvements.Deliver high-touch support to users ranging from administrative staff through executive leadership.
Vacancy posted 1 day ago
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