Associate Registrar

Associate RegistrarThe Associate Registrar serves as part of the Registrar team which performs complex work in administering processes and providing services related to student academic records, registration, class scheduling, and enforcement of academic regulations, to include management of data in the student information system and other university systems and oversight of academic policy as it applies to university students and programs. The Associate Registrar serves as one of the primary experts in the university student information system and leading the office in ensuring that the system is configured and utilized efficiently and productively. The Associate Registrar serves as a Designated Student Official for SEVIS in international student visa compliance. In the absence of the Registrar, the Associate Registrar oversees all aspects of the office functions related to student records and supervises Registrar Office personnel.Essential Duties and Responsibilities:Provides effective customer service by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to registrar functions and applying that knowledge to the provision of information, problem solving, and information processingMaintains the integrity of academic records by understanding the information contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors. Regularly audits individual student records and reviews aggregate reports to ensure near 100% accuracy at all timesProvides leadership for student information system-related issues; serves with the Registrar as the primary points of contact for the system in the Registrar Office to ensure that the student information system is utilized efficiently and productivelyProvides primary oversight in the management, security, and archiving of student academic recordsOversees production of academic catalog, review of academic policies, FERPA compliance and commencement processesResponds to and manages internal and external requests in the procurement and production of records and dataCoordinates team in meeting monthly enrollment reporting obligations to the National Student Clearinghouse and other related issues with the ClearinghouseServes as a Designated School Official (DSO) under the Student and Exchange Visitor Information Program (SEVP) and works with university constituents to resolve visa-related immigration issues for international studentsPartners with the University Registrar to develop and administer Registrar protocols and communications; serves as primary point of contact with University's web team to ensure accurate information is disseminated to appropriate constituentsPerforms degree audits, conferral of degrees, and maintains academic requirements for programs across the University. Posts degree conferral in a timely fashion to ensure that accurate transcripts and diplomas are distributed quickly to licensing boards and other third parties post-graduationWorks directly with curriculum committees and academic divisions to configure and implement timely programmatic changes, while ensuring they meet accreditation and University policy standardsSeeks out professional development to optimize performance with guidance from supervisorRepresents the department and the University favorably and in accordance with established Core Values and expectationsPerforms other duties as assigned or directed to meet the goals and objectives of the unit. In all areas, operational excellence and continuous improvement is expectedWorks under minimal supervisionSupportive Functions:Performs other administrative tasks as needed (i.e., filing, preparing documentation)Participates in developing department goals, objectives, and systems.Actively participates in team and University meetingsQualifications:Master's degree required, with a preference in subject areas related to Student Services, Educational Administration or College Student PersonnelThree to five years' experience in university/college Registrar Office, with two years in a leadership position. Medical/Health Professions records experience is strongly desiredTwo years' supervisory experience preferredKnowledge of student academic records in accordance with federal and state regulations and university policyHigh level of computer literacy in the use of personal computers and/or mainframe computers is required and includes keyboarding ability, and proficiency with Microsoft Office or comparable application suitesSignificant experience in managing enterprise student records/student information systems, with a focus on data integrity, testing, business process improvement, thorough operational documentation, and integration with ancillary systemsAbility to design and administer complex processes and engage in independent decision-making is preferredExcellent customer service and interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organizationDemonstrated ability to effectively manage time and organize multiple prioritiesStrong verbal and written communication skillsKeenly attentive to detailAbility to keep sensitive information confidentialPhysical Requirements:Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overheadAbility to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group settingAbility to continuously operate a personal computer for extended periods of time (4 or more hours)Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisionsThe essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerKCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.Annual Security ReportKCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.Thank you for your interest in a career at KCU!