Customer Service Representative - State Farm Agent Team Member

Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency: Our agency opened in 2020 and is a close-knit team of four focused on consistency, service, and growth. We stay involved through local community organizations and events. For our team, we offer PTO, paid holidays, a 401(k), reimbursement for licensing costs, and a strong focus on work‑life balance. Our office culture is straightforward, supportive, and team-oriented. We’re looking for someone who is reliable, local to the area, and committed to showing up and contributing – someone who takes ownership of their role and wants to be part of a dependable, hard‑working team. Role Description: As a Customer Service Representative - State Farm Agent Team Member with Ramona Deculus - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr