Scheduler / Dispatch Agent WAH

divh2Scheduler / Dispatch Agent WAH/h2pDriven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly. Connecting with people in a way that is meaningful to them is our bread and butterand our Agents perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team./ppUltimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partnerswe cant resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNAand we dont use the word strive lightly. It embodies what we value./ppstrongQualifications:/strong/pulliProven track record of ALL of the following STRIVE values:/liulli[S]ervice/lili[T]enacity/lili[R]esponsibility/lili[I]ntegrity/lili[V]ersatility/lili[E]ntrepreneurship/li/ulliAmazing combination of nimble thinking, high energy, passion and persistence: resourcefulness/liliStrong desire to be helpful and take ownership to resolve customer situations/liliPositive outlook and enthusiastic attitude/liliConscientious team player/liliDriven by delivering results/liliProfessional demeanor, put together/liliDependable and consistent, history of good attendance/liliNaturally curious with an aptitude for learning and understanding quickly/liliAbility to multitask by reading, typing, and navigating through applications/liliPrior scheduling experience preferably in a paratransit transportation or messenger environment, OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities./li/ulpstrongResponsibilities:/strong/pulliConstruct daily vehicle routes for safe productive passenger pick-ups and drop-offs in a transit/paratransit environment./liliAnalyze historical route information, reviews travel patterns, scheduling efficiencies, improved timelines and overall performance to ensure quality service./liliAnalyze and adjust system routing parameters, as needed, for scheduling efficiencies./liliCommunicate effectively with management as it pertains to strategic objectives./liliOrganize and conduct activities to assure safe, cost-effective, on-time operating performance./liliTracks and reports adherence to run cut structure and communicates issue to management./li/ulpstrongSalary Benefits:/strong The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan./p/div