Human Resources Specialist

Position Overview MCI is a tech‑enabled business services company providing Customer Experience, Business Process Outsourcing, and cloud technology solutions across multiple industries. The role is a full‑time, on‑site Human Resources Specialist focused primarily on recruitment activities, supporting the Talent Acquisition team and other HR functions. Position Responsibilities Provide general HR support in partnership with operations. Maintain accurate HRIS entries. Coordinate recruitment activities and prepare job reacquisition requests. Communicate policies and practices to staff, including payroll, compliance, and employment inquiries. Recommend HR strategies based on business goals. Monitor employee engagement and provide hands‑on support, including remote interactions. Respond to macroeconomic and fiscal changes impacting HR operations. Drive employee relations, retention, and reward programs. Manage high‑volume workload and multiple priorities effectively. Ensure excellent organizational and interpersonal skills. Candidate Qualifications Minimum 2 years of experience as an HR Specialist or in recruiting roles. Undergraduate level education in Human Resources or related field. Exceptional interpersonal and communication skills. Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint). Knowledge of training tools and techniques. Strong conflict resolution, time management, planning, and organizational abilities. Excellent oral and written presentation skills. Ability to thrive in a professional, fast‑paced environment. Capacity to provide and receive constructive feedback. Excellent planning, management, and coordination skills across diverse learning styles. Preferred Qualifications Experience in the military, local, state, or federal government. Experience in a contact center environment. Graduation from an accredited two‑year or four‑year college or university. SHRM‑SCP or similar certification. Compensation and Benefits Competitive base salary commensurate with experience, with bonuses and incentives. Benefits include comprehensive medical, dental, and vision coverage after 60 days, as well as MEC medical plans after 30 days. Other benefits: Paid Time Off and paid holidays. Contests and incentives with cash bonuses and prizes. Retirement savings plans where available. Short‑term disability coverage. Life insurance and supplemental insurance options. Paid training and career growth opportunities. Casual dress code and engaging work environment. Physical Requirements Professional office setting, largely sedentary with periods of sitting or standing, use of computer and telephone headset. Occasional light lifting, up to 40 pounds, and movement around the office may be required. Conditions of Employment Must be authorized to work in the country where the job is based. Must submit to background/security investigation and drug screening, contingent on results. Reasonable Accommodation Consistent with the Americans with Disabilities Act, MCI provides reasonable accommodations to qualified applicants and employees with disabilities unless undue hardship results. Equal Opportunity Employer MCI is an equal opportunity employer. The company does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other protected characteristic. #J-18808-Ljbffr Mass Markets