Brand Representative - The SoNo Collection, Hollister

Job Description Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment. What You’ll Do Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories. Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met. Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience. Online Orders : Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders. What It Takes Ability to create a welcoming and inclusive customer experience. Comfort working in a dynamic environment, balancing customer engagement and operational tasks. Strong organizational skills and attention to detail. Reliability and commitment to consistent attendance. What You’ll Get As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who Celebrate You for Being YOU Starting rate: $16.94 per hour (recruiting pay range $16.94 – $16.94 per hour). The starting rate and range may be modified in the future. Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores across North America, Europe, Asia, and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Equal Opportunity Employment ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. #J-18808-Ljbffr A&F Stores, Inc.